Customer Service Lot Attendant

TF Timothy Foye

Colorado Springs, CO ***** 206-***-****

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PROFESSIONAL

SUMMARY

Competent Parking Lot Attendant with [Number] years of experience in lot maintenance. Works quickly and maintains focus while providing top-of-the-line customer service. Adept at payment collection and vehicle maintenance. SKILLS Anti-Theft Equipment

Handling Procedures

Tag Management

Crisis Situations

Store Merchandising

Special Assignments

Store Layouts

Rewards Programs

WORK HISTORY LEAD PARKING LOT ATTENDANT 04/2023 to CURRENT Broadmoor Manitou Cog Railway 515 Ruxton Ave Manitou Springs Answered general questions about parking fees, facilities, and directions. Facilitated vehicle flow by managing traffic control and parking in assigned area.

Escorted drivers to vehicles and helped load or carry large items. Directed patrons to designated parking spaces.

PAINT MANAGER 01/2001 to 03/2018

Jackson Paint And Glass Jackson, WY

Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Trained team members in successful strategies to meet operational and sales targets.

Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

STORE MANAGER 02/1996 to 02/2001

Island Home Center & Lumber Vashon, WA

Managed inventory control, cash control, and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Rotated merchandise and displays to feature new products and promotions.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Assisted with hiring, training and mentoring new staff members. Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements. Supervised guests at front counter, answering questions regarding products.

Trained new employees on proper protocols and customer service standards.

SALES ASSOCIATE 02/1996 to 02/2001

Home Depot Seattle, WA

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Helped customers locate products and checked store system for merchandise at other sites.

Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.

Engaged with customers to build rapport and loyalty. Answered customer questions about sizing, accessories, and merchandise care.

EDUCATION High School Diploma 06/1976

San Gorgonio High School, San Bernardino, CA

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