Customer Service Front End

Susan Currie

Woodland Park, CO

******************@***********.***

+1-719-***-****

Authorized to work in the US for any employer

Work Experience

Chiropractic Assistant

Chiropractic Family Health Center - Grand Junction, CO December 2022 to Present

Customer service

Assistance with patient care

Assistant Department Head Manager of front end

City Market-Kroger Company - Grand Junction, CO

October 2015 to August 2020

1. Grand Junction, CO 81503 Transferred to Kroger Market Place, Baytown, TX October 2015 -2020

• Assistant Department Head Manager of front end. Supervise cashiers, courtesy clerks, and daily operations.

• Customer Service complaints, refunds, daily and weekly floor schedules, procurement.

• 2017-2020

• District Technical (policy & procedure) Staff Trainer

• Traveled daily to store locations to provide up to date, in store, staff training.

• Self scheduling classes for 14 store location ed on the Western slope, within a 6 hour radius of the Grand Junction District office.

• Self motivated position, 4-10 hour work days

• Quarterly expense reports, employee attendance computer data entry, all class preparations, weekly class room availability emails, a great deal of responsibility, with little supervision. Customer Service Manager

Pagosa Baking Company

April 2011 to October 2016

• Managed staff, schedules, inventory, oversaw catering preparation and events, procurement of products and supplies, balanced daily cash receipts, banking

• Employee hiring and training

Retail Gift shop manager, procurement, monthly news letter, payroll Rocky Mountain Wildlife Park - Pagosa Springs, CO

April 2008 to March 2011

April 2008 - March 2011

• Customer Relations, guest tours, animal handling and history

• Retail Gift shop manager, procurement, monthly new letters, payroll Education

High school diploma

Skills

• Retail Management

• Animal handling

• Store Management Experience

• Training & Development

• Customer service

• Sales

• Cash handling

• Training & development

• Front desk

• Hotel experience

• Procurement

• Cash register

• Payroll

• POS

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