Test Engineer Qa Analyst

Mohammed Khan

****.**********@*****.*** 646-***-****

CAREER OVERVIEW

A US Citizen with over 4 years of Manual and Automation experience as a Test Analyst/Software Test Engineer/QA Analyst; I am a self-motivated, proactive, well-organized, process and result-oriented professional seeking a permanent or consulting position to utilize my professional QA experience.

EDUCATION

Bachelor of Business Administration Baruch College, City University of New York, New York, NY

SKILLS

Software Testing Tools Selenium WebDriver, HP Quality Center (QC), Jira, Bugzilla, Zephyr, Firebug, Eclipse, IntelliJ, Cypress, PlayWright, Postman

Cross Browser Testing Internet Explorer, Firefox, Chrome, Safari, Browser Stack

DB & Backend Testing Oracle, SQL Server, TOAD, SQL Developer

Microsoft Office & Misc Tools Word, Excel, PowerPoint, Visio, Outlook, Note, MS SharePoint, GitHub,

Canva, Photoshop, Illustrator

PROFESSIONAL SUMMARY

Hands-on experience with over 4 years performing Manual & Automated Testing on Client-server, Web-based & Mobile applications on various platforms for Windows, Mac OS & iOS

Extensive hands on experience in designing and executing Test Plans, Test Cases & Automated Test Scripts for black box testing on different build & releases

Expert knowledge and understanding of testing experience throughout Software Development Life Cycle (SDLC) and in various methodologies such as Agile, Waterfall & Scrum

Expert knowledge of Automation Framework using Selenium WebDriver with Maven build & dependencies, TestNG Annotations, and Java reusable Methods

Perform API testing using PostMan API and utilizing Get, Post, Put, Patch, and Delete operations

Experience in xml files validation and verification to execute automation test suites

Use of Xpath relative & absolute to locate elements for Automation Testing.

HP Quality Center & Jira for Defect and Test Management

Proficient in developing Test Cases, Test Scripts, Requirements Traceability Matrix (RTM) by reviewing BRD, TRD, BDD, DDD, Wireframes, Use Case and User Stories

Able to successfully demonstrate & participate as a QA team member on large, complex projects from design to deployment

Backend Testing experience writing Structured Query Language (SQL) using SQL queries

Expert in Smoke, Functional, Regression, End to End, System Integration, Performance, User Acceptance Testing on Web & Mobile apps of Digital Marketing, Financial Domains, & Hospitality Domains

In-depth knowledge of Web technologies & performing Cross-browser Testing using Selenium WebDriver

Effective time management skills and consistent ability to meet deliverables & deadlines

Excellent interpersonal skills and team player with the ability to lead, manage and work independently

Ability to work in fast paced, test-driven, collaborative environment with effective oral and written communication & ability to communicate with all technical & non-technical stakeholders

Strong oral and written communication skills and very good team player.

PROFESSIONAL EXPERIENCE

MidFirst Bank Oklahoma City, OK

QA Analyst 08/2022 – Present

Project Detail: The goal of the project was to re-engineer the MidFirst Consumer business process for individual and small business Certificate of Deposits CD’s. An additional benefit of the project was to improve user experience and allow users to easily manage, view, and perform transaction independently.

Job Responsibilities:

Created & executed both Manual & Automation Test Suites in Testing environment such as QA & Staging within phases of Software Development Life Cycle (SDLC) in an agile driven environment

Worked closely with engineers to understand technical requirements and product owners to understand business needs to analyze, test, and deliver bug free product to our customers

Performed Functional Test, Regression Test, Smoke Test, Integration Test and User Acceptance Tests (UAT) to ensure a smooth Business Flow of the AUT and assure smooth user experience

Created, updated, and managed manual test cases using Excel and Zephyr to assure proper test coverage

Developed Automated Test Scripts using Data Driven Framework on Selenium Web Driver with Java

Incorporated TestNG annotations with XML test suites and Created Extent HTML Automation Report for customized test Results

Attended daily standup, Sprint Planning, Sprint Review, and Sprint Retrospective meeting to Provide QA Status and Constructive Feedbacks

Used of Jira on a daily basis to maintain Agile process, track story progress, and review defect status

Performed Database testing using SQL developer with Oracle to verify UI data against backend tables

Participated and Discussed Product Backlog Discussion with Product Owner, Developers, Sales and Marketing team to better understands and estimate the Deliverables

Performed high level of sanity testing in Production as needed to assure successful deployment

Proactively participated in the backlog grooming session and sprint planning meeting to assure all requirements included Acceptance Criteria and followed SMART requirement guidelines

Participated various meetings, including brainstorming meeting, sprint demo meeting, daily stand-up meeting, product review meeting, and root cause analysis discussions

Conducted Test case review meeting, UAT environment, Test planning meeting and BRD & FRD analysis meeting with rest of the team

Conducted Defect Triage meeting to correctly prioritize defects and work closely with development team to regression test when defects are resolved

Provided Daily Status report to Tech Leads and Managers to keep the team up to date with latest issues

Worked around the clock to assure that the project stayed on schedule

Mountain Valley Indemnity Company Paramus, NJ

Software Test Engineer 04/2021 – 07/2022

Project Detail: Implement PEGA customer relationship management (CRM) platform to automate the bill collection process for Credit Cards, Personal and Business Accounts. The goal of the project is to reduce call volume to the collection agents, and provide the agents with a single platform to manage multiple accounts with out having to transfer the customers to different departments. As a result, the agents are able to complete all transactions in a shorter period of time, while providing greater customer service by reducing the overall call duration.

Job Responsibilities:

Reviewed Project Plans, Use Cases, User Stories and Technical Required Documents (TRD) to design E2E & SIT Test Cases, Test Scripts and User Acceptance Testing (UAT) scenarios

Created and executed Test Cases, triaged defects and reported testing status to project teams using centralized Test & Defect Management tools – JIRA with Zephyr

Designed Automated Test Scripts using Selenium Web-Driver with Java and Increased test coverage by initiating Cross Browsers/Platform Testing

Performed Functional, Regression, Smoke, and End to End testing against various internal and customer facing applications

Executed User Acceptance Testing (UAT) strategy and maintained matrix across different functional teams

Develop and execute automated test scripts using Eclipse, Selenium WebDriver, TestNG and other open source tools. Helped the team converting manual test cases into test automation.

Designed Automation Test cases using Selenium WebDriver, TestNG, Reusable Methods

Implemented Data Driven concept in Selenium WebDriver for data reporting

Actively refactored test scripts and performed code review to assure the test suite adhered to best practices

Validated Database Records by performing backend testing using SQL and SQL Queries and assure the integrity and accuracy of the data stored

Actively worked on multiple projects in parallel and provided around the clock support for the team

Provided additional testing support to Offshore team when necessary and on release days, including occasional off hours

Manual and automation testing for features such as product pricing, search, transaction functionality for all products

Proactively engaged in Sprint Retrospective discussion to assure continuous improvements across the team

Worked closely with onshore and offshore teams to assure clear understanding of all requirement changes

NYC Housing Authority New York, NY

Jr. QA Tester 08//2020 – 03/2021

Project Detail: Worked closely with Business Vendors and Tech Team to perform testing on Business as Usual (BAU) issue fixes related to Inspection, Applications, and Case Management.

Job Responsibilities:

Analyzed the User Requirement Document (URD), Software Specification Documents and wireframes and developed necessary Test Artifacts

Developed Test Suites of Manual Test Cases to verify software applications and procedures according Use Cases and User Stories for Deals and Rewards Project

Performed QA-specific tasks, requirements mapping and test plan development; interfaced with the Development, Support, Infrastructure teams

Participated in Project review, strategic technology directions, best practice test plan and test cases development and reviews

Performed Smoke testing, Functional testing, User Interface (UI), End to End, system testing, integration testing, Regression testing, User Acceptance Testing, Sanity, database and Performance testing

Performed and managed defect reporting and tracking using JIRA

Performed Backend/database testing by developing SQL queries and validating data integrity using SQL Developer

Created Automation smoke test suite using basic java coding with Selenium WebDriver and Eclipse

Worked out the performance test plan, test strategy and test design documents as per client business needs

Identified technologies that could be applied to solve business opportunities and validated their effectiveness through proof of concept exercises

Maintained Requirements Traceability Matrix (RTM) to measure testing process and coverage & created Test Data and Test Bed for final User Acceptance Testing (UAT)

Participated in weekly status meetings, and conducted walkthroughs for team members, and documented the proceedings

Administrative Assistant 12/2019 – 07/2020

Job Responsibilities:

Managing Employee Attendance and Schedules, as well as reviewing their Daily Work Reports and compiling weekly reports from them

Scheduling Third Party Vendors for Testing Apartments before and after work completion and ensuring availability for appointment with residents residing within each household

Inspecting and Analyzing Data and Test Results using Maximo Software

Tracking, updating, and organizing Work Orders within Teams, Excel, and Email chains

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