Customer Service Sales Representative

HALEY N FORTIN

***** ***** ***** *****

Houston TX 77044

Cell: 936-***-****

Email: ************@*****.***

QUALIFICATIONS

My dental assistant and CPR certification combined with my experience in sales and customer service helps make me a strong candidate in an environment where professionalism and courtesy are of the utmost importance. I also have great interpersonal skills and I am Familiar with Windows and Microsoft programs, i.e.: Word, Excel and PowerPoint.

STRENGTHS

Strong organizational skills

Active listening skills

Sharp problem solver

Energetic work attitude

Courteous demeanor

Customer service oriented

Adaptive team player

WORK EXPERIENCE

State Farm Insurance, Conroe, Tx.

Telemarketing and customer service/sales representative, daily activities were cold calling previous and new customers trying to create an opportunity to quote either new or lower existing policies. Once a quote was produced we would also schedule appointments for these customers to see the agent.

The UPS Store Montgomery, TX

Assistant Store Manager and customer service representative. Greeted each customer and assisted them in choosing the correct packaging. Sorted and delivered daily mail and packages for customer’s in store personal post office boxes. Assisted customer’s with creating informative binders and voluminous copies for presentation in a business environment. Opened and closed the store daily along with helping phone customers.

Cold Water Creek, Woodlands Mall.

Retail Sales Representative. Daily activities consisted of handling the cash register and answering phones. Keep latest fashions neat and orderly. Personally assisted female customers with choosing tasteful fashion attire for both home and office environments.

Montgomery I.S.D., Montgomery, TX.

Clerical Assistant. Managed filing and organization for the curriculum department. Helped create and finalize projects for meetings. Assisted with answering departmental phones along with escorting and directing visitors within the Administrative building.

EDUCATION

The National School of Dental Assisting, Houston TX - October 2015

Successfully obtained certification in dental assisting and Cardio Pulmonary resuscitation

Montgomery High School – Class of 2007

Graduated in May 2007 with a General Studies Diploma.

Extracurricular Activity – Played Lady Bears Varsity Soccer

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