Mental Health Behavioral
Resume:
Donna James
Mental Health Professional
Sugar Land, USA, 77498
*****.*****@**********.***
Mental Health Professional with 10 years of experience in behavioral health and therapy. Adept at working with children, including those with autism, and collaborating with multidisciplinary teams to enhance patient outcomes. Proven track record in time management, social work, and implementing effective behavioral interventions. Employment history
May 2024 - Present
Employment Specialist
WEDCO EMPLOYMENT CENTER at Phoenix, AZ
Crisis Intervention Specialist
Solari at Tempe, AZ
ABA Therapist
CENTRIA HEALTHCARE at Phoenix, AZ
Evaluate client strengths and weaknesses, enhancing work habits and documenting progress. Communicate with managers and employers to identify job opportunities, improving client satisfaction by 80%. Guide clients in learning new job skills, fostering relationships with local employers. Implement personalized coaching techniques, resulting in significant client satisfaction improvements. Implemented personalized coaching techniques, boosting client satisfaction ratings by 80%. Cultivated employer relationships, expanding job opportunities for clients.
Conduct immediate clinical assessments to determine care level, ensuring timely interventions. Develop stabilization plans, enhancing patient recovery and well-being. Refer patients to appropriate providers using Spekit, improving access to substance abuse and mental health services. Communicate effectively with patients and families, fostering a supportive environment. Maintain HIPAA compliance, safeguarding patient information. Conducted clinical assessments for crisis intervention, developing stabilization plans and making targeted referrals to substance abuse and mental health services.
Fostered positive communication with patients and families, ensuring compassionate care while maintaining strict HIPAA compliance in a fast-paced environment.
Leveraged Spekit and other databases to streamline referral processes, enhancing efficiency in connecting patients with appropriate resources and support. Support positive behavior in children, achieving measurable improvements and skill development. Collaborate in integrated behavioral health and primary care, enhancing team efficiency. Adhere to mandated reporting expectations, ensuring compliance and safety. Teach parents behavioral methods, improving home and school environments. 6+ years of experience delivering consistent, positive outcomes in diverse settings. Partnered with multidisciplinary teams to integrate behavioral health strategies into primary care, enhancing patient outcomes. Maintained meticulous documentation and adhered to mandated reporting protocols, ensuring compliance and client safety. May 2016
Residential Director
Resecare at Dallas, TX
May 2014 - May 2016
Client Associate Medical Records
Cigna-Kelly Services at Dallas, TX
Behavioral Coach
New Alternatives at San Diego, CA
Education
Sep 2005 - Jun 2007
Master of Education
University of Phoenix-Arizona at Dallas, TX
Sep 2003 - Jun 2005
Master in Business
University of Phoenix at Dallas, TX
Bachelor of Arts in Business Administration
Saint Leo University at Norfolk, VA
Skills
Compliance Child Care
Applied Behavior Analysis Autism Experience
Hire, schedule, train, and supervise staff, ensuring compliance with Community Care Licensing standards. Adapt to manage multiple tasks, report changes in individuals' conditions to healthcare professionals. Contribute to the development and revision of behavioral intervention plans, achieving measurable improvements. Processed medical records, ensuring accurate and timely updates to physician database. Maintained comprehensive patient profiles, including contact information and special forms. Consistently exceeded weekly performance metrics, contributing to team success. Provided actionable feedback to team leaders and supervisors for system improvements. Recommended system changes, enhancing efficiency and accuracy in medical records processing. Processed medical records with precision, maintaining and updating physician information in database while ensuring patient profiles were complete and accurate.
Consistently exceeded weekly metrics, providing valuable feedback to leadership and recommending system improvements for enhanced efficiency. Lead initial trainings and professional development sessions, fostering skill growth in staff. Collaborate in pre-shift meetings to develop tailored plans for each consumer, enhancing care quality. Conduct group and one-on-one sessions to guide staff in implementing behavior plans effectively. Communicate with external parties to advocate for individuals, ensuring their needs are met. Advise social workers, foster care staff, and case managers on program suggestions and techniques. Expert Experienced
Experienced Experienced
Experience with Children Behavioral Therapy
Special Education Time Management
Cognitive Behavioral Therapy Behavioral Health
Crisis Intervention Case Management
Motivational Interviewing Social Work
Mental Health Counseling Curriculum Development
Search engines Working with people with autism
Child protective services Communication skills
Organizational skills Sales
Tutoring Experience working with students
Intake Experience
Experienced Experienced
Experienced
Experienced Experienced
Experienced Experienced
Experienced Experienced
Experienced
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