Customer Service High School
Resume:
Jaqueline Reyes
Modesto, CA *****
*********************@*****.***
• 17- year-old senior student in high school.
• Goals are to graduate and become a veterinary technician.
• Hardworking, determined, dedicated, committed, caring and kind.
• Great communication skills.
• Know how to help customers feel comfortable
• Try my best to make sure customers leave satisfied with the best experience. Willing to relocate to: Modesto, CA - Ceres, CA - Keyes, CA Authorized to work in the US for any employer
Work Experience
Crew Member
McDonald's-Modesto, CA
October 2023 to July 2024
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Assisted management team with inventory counts of products and supplies.
• Resolved customer complaints in a professional manner.
• Informed customers about daily specials in an engaging manner.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Wiped down tables and equipment, swept and refilled stock.
• Served food quickly for positive guest experiences.
• Always came in on days off if needed
• Took extra shifts on the known to be busy days
• Beverage Making and serving
Team Member
Shoe Palace-Modesto, CA
November 2023 to December 2023
• Developed positive customer relationships through friendly greeting and excellent service.
• Worked hard to learn required tasks
• Rotated through series of different stations based on team needs.
• Assisted customers with product selection
• Recommended, selected and located merchandise based on customer desires.
• Made over 2000 sales every month
• Made over 4000 sales in 2 weeks during holidays
• Helped customers find the right merchandise in the right size
• Helped customers match exactly what they were looking for
• Encouraged customers to sign up for promo accounts
• Talked to customers about what was on sale
• Made sure customers were comfortable and well attended during their experience
• Spoke to customers about their merchandise
• Introduced new inventory to customers
• Introduced “On Sale” items to customers
• Gave customers the best hospitality possible and treated them respectfully
• Stocked up missing sizes on clothing racks
• Cleaned and dusted shelves
• Stayed extra hours after closing to help the team finish up as soon as possible
• Took available extra shifts
• Came in when called by manager for extra assistance Education
High School Student
Petersen Alternative Center For Education - Ceres, CA September 2021 to Present
Skills
• Customer Service Complex Problem-Solving (3 years)
• Menu Memorization Teamwork and Collaboration (3 years)
• Customer Engagement Cash Register Operation (3 years)
• Customer service (3 years)
• Visual Merchandising (1 year)
• Cash Handling (3 years)
• Communications (3 years)
Certifications and Licenses
Food Handler Certification
Contact this candidate