Scrum Master
Resume:
David Seaman
************@*******.***
PROFESSIONAL SUMMARY
Goal-oriented, resourceful, results-focused Scrum Master and Business Analyst Professional with extensive track record devising and implementing winning teamwork strategies targeting collaboration and communication. Applicant is a Certified Scrum Master and has solid Agile mindset with great track record for consistently delivering results, detailed analysis, creative solution and maintaining strong customer relationship. Applicant has exceptional interpersonal, communication and leadership skills.
Core Skills: Scrum, Agile Team Facilitation, Business Analysis, Kanban, Project Management, DevOps
Knowledge of Software Development Life Cycle in Agile/Scrum,/Kanban/Waterfall frameworks
Experience in facilitating Scrum events (Daily Scrum, Sprint Planning, Sprint Review and Retrospective)
Strong experience in leading estimation and backlog refinement sessions
Coached team members on writing better user stories using INVEST method and helped teams to better understand estimation of user stories
Knowledge in Agile techniques such as Automated Testing, Agile Central, TDD, BDD, Continuous Integration, Testing, Pairing and Agile Games
Exceptional skills in gathering, analyzing, and translating business requirements into functional specifications that were used to design and implement business solutions
Strong facilitation skills in creating team charter and organizing working agreement among teams
Managed delivery of projects in client-server, web technology, analytics and reporting, mobile computing and application solutions
SKILLS SUMMARY
Methodologies: Scrum, Agile, Kanban, SAFe 5 (Scaled Agile), DevOps
Tools: JIRA, Confluence, Miro, RALLY, MS Visio, Lucidchart, MS SharePoint, MS Project, Adobe Photoshop, Snagit, Excel, MS Teams, Slack
EDUCATION AND CERTIFICATIONS
Liverpool Hope University
Bachelor of Science June 2014
Scrum.org
Professional Scrum Master 1 (PSM-I)
ICAgile
ICAgile Certified Professional – Agile Team Facilitation (ICP-ATF)
Scaled Agile Institute
Certified SAFe® 5 Scrum Master (SSM)
Certified SAFe® 5 Practitioner (SP)
PROFESSIONAL EXPERIENCE
CareMetx, LLC (Remote) September 2021-Present
Senior Scrum Master/Manager, Technology Shared Services
Led the Agile Transformation team consisting of several Scrum Masters and Managers. Created the Product Roadmap for implementing Agile across the organization. Acted as a Product owner for this team in creating the product backlog and prioritizing work to be delivered.
Promoted to a Manager role where I led and managed a team of 8 direct reports to achieve organizational goals through strategic planning, resource allocation, and effective communication. Oversaw daily operations, developed and implemented processes, and provided guidance and support to team members. Ensured high performance through performance monitoring, coaching, and fostering a collaborative work environment.
Served as Senior Scrum Master/Agile Coach in providing servant leadership and coaching to 3 newly formed Agile delivery teams within a fast-paced, rapidly growing environment as well as mentoring newer Scrum Masters.
Partner with my Product Owner to help the teams maintain healthy backlogs and coached on prioritization
Created an environment of collaboration within the teams that allows for open dialogue and productive solutioning
Communicated and collaborated around impediments, risks, and dependencies which jeopardize commitments and/or predictable, frequent delivery of working tested software
Tracked and managed the scrum team’s metrics and partner with product and program management around performance relative to current planning & capacity management
Coached my teams around effective, predictable Agile delivery – e.g. user story writing, sizing, backlog management, cross-functionality.
Helped to build high-performing teams, build a shippable product, and is responsible for leading predictable Agile delivery to support various upstream and downstream teams
Acted as the servant leader for my teams to ensure clear communication and organization of the team
Facilitated Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint retrospectives, sprint demos.
University of Phoenix, (Remote) January 2020- September 2021
Scrum Master (SAFe)
•Applied Agile Principles, values and practices. Supported and coached engagement of these values, principles, and practices by all my team members
•Promoted Agile quality practices by providing guidance to assist my teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD)
•Facilitated preparation and readiness for Agile Release Train (ART) events, including PI Planning, System Demos, and inspect and adapt
•Facilitated and continuously challenged the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity
•Ensured teams remain focused on daily and Iteration Goals in the context of current Program Increment (PI) Objectives
•Lead team efforts in relentless improvement and accountability for their actions; facilitated all scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews and Retrospectives
•Actively addressed issues beyond a team’s authority to ensure a team’s continued focus on achieving the Sprint goals
•Supported Product Owners efforts to manage the backlog and guide a team while facilitating a healthy team dynamic with respect to priorities and scope
•Participate in Scrum of Scrums and ART sync to mitigate risks and resolve dependencies
•Coached and mentored new upcoming Scrum Masters and Technical Scrum Masters within the organization
•Attended and facilitated bi weekly Scrum Master CoP (Community of Practice) meetings to share knowledge and promote continuous improvement as Scrum Masters
•Lead a weekly COE (Center of Excellence) meeting with several other Scrum Masters acting as a central advisory hub of our Scrum and Agile leadership, practices and coaching with the aim to drive change and continuous improvement.
Arizona Department of Revenue (Phoenix, AZ)
Scrum Master May 2019-December 2019
Coached/mentored team members, stakeholders, customers on Agile mindset and scrum framework
Facilitated daily standup meetings to capture impediments of team members and assisted team in removing impediments
Facilitated sprint planning meeting to prioritize user stories on the sprint according to the roadmap defined by our Product Owner
Participated in the management meetings to prioritize the user stories for implementation and deliverables for the sprint
Worked with product owner to understand complex business needs and create user stories to fulfill business solution
Facilitated user story analysis sessions to create and elaborate user stories, technical stories, user journeys on JIRA
Authored user stories following “INVEST” model and assigned acceptance criteria
Facilitated backlog refinement sessions to estimate user stories with story points and assign business value by working with product owner to prioritize tasks
Protected team from over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of major initiatives
Built strong relationships with each team member by holding weekly one-on-one meetings
Demonstrated strong attention to detail and organizational skills through project reports
Communicated results to plant personnel, technical service, and other relevant departments
Collaborated with cross-functional teams of up to 10 people to develop solutions
Developed Test Plan, Test Cases and Test Manuals and help stakeholders on usability and UAT
Conducted UAT with cross-functional business teams
Foster each individual in the team to be their best by bringing transparency, accountability, collaboration and continuous improvement
Farmers Insurance (Phoenix AZ)
Scrum Master January 2017-May 2019
Facilitated all scrum ceremonies including daily standup meetings, sprint planning, sprint review and bi-weekly retrospective meetings
Empowered teams to self-organize and grow cross-functionality
Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline
Empower development team to remove impediments to deliver continuous value for shareholders
Continuously learn Agile/Scrum techniques and share with the team
Collaborated closely with the Product Owner to prepare and clarify the product backlog
Supported and educated the Product Owner in refining and managing the product backlog
Eliminated conflicts, assisted the team in developing appropriate solution strategies and kept an eye on future tensions
Built a trust and safe environment where problems could be raised without fear of blame or being judged, with a focus on problem solving
Helped remove impediments and coached the scrum team on removing impediments
Facilitated story estimation session and backlog grooming session with the team
Track and effectively communicated team velocity and sprint/release progress to all affected teams and management
St Edwards College (Liverpool, UK)
Business Analyst/Project Manager September 2014-September 2016
Gathered requirements from product team and created Business Requirement Documents and Functional Requirement Documents
Facilitated requirements gathering sessions to understand complex business needs, often eliciting hidden requirements and clarifying vague and unclear requirements
Led meetings with stakeholders to elicit, organize and document the requirements for web portal applications
Acted as a liaison to educate technical teams about the business and functional requirement of clients
Performed gap analysis to check the compatibility of the existing system infrastructure with the new business requirements
Accurately estimated the efforts required for incoming work-orders and scoped projects to bill client
Connected and built relationships with client and stakeholder
Developed process mapping of current and future business processes
Created wireframes and mockups for the web development projects
Answered, evaluated and resolved problems reported by end-users and upon requirement, escalated to IT management and other support teams
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