Customer Service Front Desk
Resume:
Alanna Fannin
Indianapolis, IN **203
Summary
Results-oriented customer service professional with a proven track record of enhancing customer satisfaction and operational efficiency. Possessing a strong aptitude for problem-solving and teamwork, I excel in fast-paced environments. Seeking a challenging role where I can leverage my skills to drive business growth.
Experience
Clerk/Register Speedway Gas Station, Indianapolis, IN May 2024 - Present
Achieved a 95% customer satisfaction rating through efficient transaction processing and friendly interactions.
Increased sales of impulse items by 15% through effective product placement and suggestive selling.
Maintained a 98% accuracy rate in cash handling and register operations.
Cleaner Kelly Services Temporary Agency, Plainfield, IN February 2023 - February 2024
Improved device processing time by 20% through streamlined sorting and labeling procedures.
Maintained a 99% accuracy rate in asset sticker removal and device allocation.
Crew Member McDonald's, Indianapolis, IN October 2022 - December 2022
Reduced customer wait times by 12% through efficient order taking and preparation.
Maintained a 97% accuracy rate in order fulfillment.
Operations Associate II (OP2) Geodis, Clayton, IN February 2022 - September 2022
Achieved a 98% on-time delivery rate by prioritizing orders and optimizing routes.
Reduced order picking errors by 15% through improved inventory management and cross-checking.
Night Auditor / Front Desk Clerk Baymont Inn and Suites, Indianapolis, IN June 2021 - September 2021
Maintained a 99% guest satisfaction rating through exceptional customer service and problem resolution.
Increased revenue by 5% through upselling hotel amenities and services.
Achieved a 100% record for nightly security checks and incident prevention.
Hairstylist / Customer Service JCPenney Salon, Greenwood, IN June 2015 - April 2021
Built a loyal clientele of over 150 repeat customers through exceptional service.
Increased product sales by 25% through effective recommendations and demonstrations.
Maintained a 95% customer satisfaction rating based on client feedback.
Skills
Customer Service
Sales
Time Management
Problem-solving
Teamwork
Cash Handling
Inventory Management
MS Office Suite
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