Service Representative Customer
Resume:
Jennifer Martin
Martinsville, VA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Shift Manager
Pizza Hut-Martinsville, VA
February 2024 to June 2024
Inventory Specialist
Activwall-Martinsville, VA
July 2021 to April 2022
Production Worker
PlyGem-Rocky Mount, VA
December 2019 to July 2021
CSR - Customer Service Representative
Faneuil-Martinsville, VA
October 2015 to April 2016
Answer Cust calls and assist with health insurance company sign up, cancel or general questions. Also assisted and ran eligibility screenings for Medicaid eligibility and enrollment. CSR - Customer Service Representative
ResultsCX-Stuart, VA
November 2010 to January 2012
Outbound and high volume in-bound calls. Answered a variety of questions from customers and delivery drivers for a Nationwide home appliance company, was responsible for scheduleing service calls, delivery times and dates, cancelling orders, as well as calling customers about items being on back order or discontinued.
Front Office Coordinator/Administrative Assistant
MHC Coalition for Health and Wellness-Martinsville, VA March 2004 to October 2007
Education
Associate's degree in Medical Office Specialization Patrick Henry Community College - Martinsville, VA July 2005 to May 2007
Career Studies Certificates in E-commerce Management, Web site Design, Office Assisting and Medical Transcription
Patrick Henry Community College - Martinsville, VA August 1999 to May 2001
Skills
• E-Commerce
• HTML5
• Shift Management
• Transcription
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