Patient Care Customer Service

Shaniece Snowden

Newark, NJ *****

*****************@*****.***

+1-862-***-****

Patient Care Tech

• Monitoring vital signs

• Provide appropriate emotional support

• Room

• Vital signs

• Anticipate patient needs

• Software Testing

• Daily living activities

• Helping patients get to other rooms

• Listening and documenting patient concerns

• Monitoring patients

• Administering medications

• Bathing

• Catheter

• Feeding

• Monitoring nutrition intake

• Providing basic patient care

• Record keeping

• Cheque

• Taking blood pressure

• Exercise

• Hygiene

• Changing bed linens

• Communication

• EKG skill

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Environmental Technician

Kessler Institute for Rehabilitation-West Orange, NJ July 2023 to December 2023

clean and service all areas of the hospital and perform a variety of housekeeping duties to provide a clean, disinfected and sanitized environment for patients, visitors and employees. Handled hazardous waste and chemical cleaning products. Adjusted to various work conditions. Warehouse Associate

Amazon Warehouse-Carteret, NJ

January 2023 to June 2023

• Receiving:Accurately receive incoming shipments and check for damage

• Processing:Process orders and pack them for shipment

• Storing:Store inventory in designated areas according to purchase orders and store policy

• Maintaining:Maintain inventory and restock as needed, and inspect products for damage

• Shipping:Prepare products for shipping and ensure that shipping schedules are met to prevent loss and ensure timely delivery

• Cleaning:Keep the warehouse clean and orderly

• Safety:Follow all safety protocols and warehouse procedures, and perform regular maintenance checks on warehouse equipment

Wharehouse Associate

FedEx Ground-Nj

January 2021 to March 2022

• packingand shippingordersor managing, organizing and retrieving stock. They're also responsible for maintaining a clean work space

Cook/Meal prep, Light house keeping, Laundry, Reminder to take meds, Bathing/ Assist with getting dressed,Grooming

Citadel At Home-East Orange, NJ

January 2020 to May 2020

East Orange, NJ

(CHHA)

• Responsible for the daily upkeep of hospital areas; bathrooms, patient rooms, and laundry facilities

• Cook/Meal prep

• Swept and mopped floors using patient cleaning equipment and supplies

• Provided fresh linens, made patients' beds, and dusted all surrounding areas

• Assisted hospital staff with all cleaning needs during shift Environmental Service Worker

Rutgers University Hospital-Newark, NJ

October 2018 to December 2018

• maintain environmental and infection control standards within established policies and procedures of the health care center.

• perform a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility.

Receptionist/Office Assistant

Planned Parenthood-East Orange, NJ

2016 to 2017

handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans Education

High school diploma

Malcolm X Shabazz High School - Newark, NJ

September 2006 to June 2009

Skills

• Home Care

• Laundry

• Hospice Care

• Meal Preparation

• Infection Control Training

• Alzheimer's Care

• Cleaning Experience

• Nursing

• Senior Care

• Front desk

• Dementia Care

• Vital Signs

• Caregiving

• Patient Care

• Customer service

• Cooking

• Vital signs

• Hospitality

• Front desk

• Clerical experience

• Hospital experience

• Customer service (2 years)

• EMR systems

• Typing

• Medical terminology

• Analysis skills

• Computer skills

• Medical office experience

• English

• Administrative experience

• Office experience

• Computer literacy

• Organizational skills

• Phone etiquette

Certifications and Licenses

First Aid Certification

CNA

Certified Medical Assistant

CCMA Certification

Additional Information

Skills

• CUSTOMER SERVICE (2 years)

• EXCELLENT CUSTOMER SERVICE SKILLS (4 years)

• FAST LEARNER (10+ years)

• RECEPTIONIST (2 years)

• RETAIL SALES (1 year)

• Care Taker (5 years)

• Cleaning (5 years)

• Filing (3 years)

• Housekeeping (5 years)

• Organizational Skills

• Microsoft Word

• Scheduling

SKILLS:

● Excellent customer service skills

● Professional communication abilities

● Fast learner with the ability to work well in a team as well as independently

● Reliable and available for flexible scheduling

● Ability to follow directives

● Teachable with a passion for learning new things

Contact this candidate