High Volume Customer Relations

Guillermo Gaviría

*** **** **** ****** #*** • New York, NY 10018

347-***-**** • **************@*****.***

CAREER OBJECTIVE

Lead Bartender with years of experience in cocktail preparation and creation, and a bartending. Possess a deep knowledge of local craft beers, wine, spirits, and cocktails, as well as their optimal food pairings. Seeking to leverage my bartending skills to fulfill the Head Bartender position at your restaurant. SKILLS

Cocktail Preparation • Customer Relations • Spanish • POS Systems Exceptional Memory • Menu Creation • Knowledge of Craft Beer and Wine PROFESSIONAL EXPERIENCE

CAFÉ D’ALSACE

New York, NY. Bartender

September 2021- Present

• Able to handle high volume service and multitask.

• Assist in creating new drinks and cocktails upon request.

• Able to provide menus’ descriptions and make proper suggestions according to customers preferences.

• Set up full bar for events.

• Manage all transactions during shift.

• Train new staff.

• Knowledge of most POS American system

R40 LIC R40

New York, NY. Mixology

January 2020- September 2021

• Experience working within a fast-paced, high-volume establishments

• Responsible for delegating opening and closing tasks to other bartenders at the assigned location

• Created new drink special and cocktails every week.

• Able to provide menus’ descriptions and make proper suggestions according to customers preferences.

• Completes sales and inventory reports accurately

• Train new staff.

CHURCHILL TAVERN

New York, NY. Bartender

June 2013 – Present (Full time)

• Maintained & closed all business transactions on the shift changes.

• Set up special events & private parties.

• Extensive profit/loss experience in standardization of portions and implementation of labor cost controls; prepares weekly liquor & beer inventory.

• Assisted in creating seasonal cocktail menus.

FIG & OLIVE

New York, NY. Bartender

July 2015 – Nov. 2017(Full Time)

• Able to handle high volume service and multitask.

• Assist in creating new drinks and cocktails upon request.

• Able to provide menus’ descriptions and make proper suggestions according to customers preferences.

• Set up full bar for events.

• Manage all transactions during shift.

• Train new staff.

• Knowledge of most POS American system

RYE HOUSE

New York, NY. Bartender

Feb.2012- June 2013 (Full time)

• Made all drinks in a timely & efficient manner.

• Ensured customer service while maintaining quality & consistence in high volume environment. EDUCATION

IPSA Instituto Parroquial San Andrés, Miramar. Argentina Bachelor’s Degree- Business Accounting & Management 2001 SKILLS

• PC & Mac proficient, Microsoft Office (all Programs). Adobe Photoshop and quickbooks.

• Fluent in English & Spanish

• Proficient in many restaurants POS systems

• Ability to work under pressure

REFERENCES UPON REQUEST

Contact this candidate