Shauntaya E. Henderson-Chapman
Pittsburgh, PA 15219
412-***-**** (Primary)
412-***-**** (Business)
****************@*****.***
OBJECTIVE: To secure a position with a strong, growing company where I’ll be able to utilize my people skills to perform varied office duties, leading to a great career.
EXPERIENCE
The Renaissance Pittsburgh Hotel, Pittsburgh, PA
07/2023- Current
Housekeeper
Each morning we do stand up as a group going over all events in the hotel and what part of the room to make our focus point. I receive a board of 16 room which I have 30-40mins to complete each room. I strip the whole room. Clean and restock the bathroom. Remaking the bed is an important part of the room making sure it looks wrinkle free and smells fresh. I then restock the room with water, coffee etc. Punch the room and repeat.
BN Cleaning Company Pittsburgh PA 01/2023 – Current
Business owner/ Housekeeper
I took a small gap in my work experience to start a cleaning company of my own. I’m still building up my company in the present time.
Moore To It LLC, Pittsburgh, PA 12/2021- 08/2022
Housekeeper
Each Air BNB would have a checklist of all the things each house wanted done and how. I would just follow the checklist and restock any item the needed restocked. Most houses just consisted of general cleaning along with laundry.
Squirrel Hill Center for Rehabilitation and Healing, Pittsburgh, PA 04/2012 - 04/2017
Dietary Aide/Cook
Analyze menus and recipes, standardize recipes, and test new products. Plan menus/diets or guide individuals/families in food selection, preparation and menu planning based upon nutritional needs and established guidelines. Prepare a major meal, following recipes and determining group food quantities.
The Commons at Squirrel Hill, PA 05/2012 - 04/2016
Receptionist
Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Transmit information or documents to customers, using computer or mail.
Courtyard by Marriott, Pittsburgh, PA 03/2009 - 06/2011
Housekeeping/Laundry
Keep storage areas and carts well-stocked, clean and tidy. Clean rooms, hallways, lobbies, lounges, restroom, corridors, elevators, stairways, lockers rooms, and other work areas so that health standards are met. Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. Also wash dry and fold linen and restock them in the linen closets on each floor.
EDUCATION
Steel Valley Senior High Pittsburgh, PA 08/2004 – 06/2008
High school Graduate
Transferable Skills
Savvy, Bartender 08/2021 - 03/2022
Jay's Lounge, Bartender 03/2021- 07/2021
Da Village, Bartender 08/2021- Current
Robinson's Bar & Grill, Bartender 08/2021- 07/2022
Hysyde Lounge, Bartender
10/2022- 2023
CERTIFICATIONS AND LICENSES
First Aid issued by American Red Cross in Pennsylvania
Issued: 08/2013 Expires: 08/2015
Re Issued: 10/2015 Expires: 10/2017
Re Issued: 12/2020 Expires: 12/2022
Re Issued: 01/2023 Expires: 01/2025
Certified Food Safety Manager issued by Health Department in Pennsylvania
Issued: 05/2013 Expires: 05/2018
Re Issued: 08/2020 Expires: 08/2025
Ramp Server/Seller Training Issued by The Pennsylvania Liquor Control Board
Issued: 07/2022 Expires: 07/2024