Customer Service Accounts Receivable

December ****

Expected in December ****

April **20 to March 2024

February 2019 to February 2020

Rose DeGuzman

Education and Training

Valencia College

Associate of Arts: Fine And Studio Arts Management Orlando, FL

Lindenwood University

Master of Arts: Art Therapy

Saint Charles, MO

Certifications

Certified in Microsoft Word, Powerpoint, and Excel Skills

Operations Management

Training and Development Skill

Workflow Coordination

Team Leadership Strength

Summary

Organized and knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Oversees employee performance and tracks weekly progress to achieve defined objectives. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Websites, Portfolios, Profiles

https://app.milanote.com/1PZQRk18ZkH821?p=ej64IoA15fo www.linkedin.com/in/rose-deguzman-6b814b303

Experience

Dominos Pizza Inc.

Assistant General Manager

Kissimmee, FL

Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Developed a system for tracking inventory and ordering supplies as needed. Ensured compliance with safety regulations and company policies. Monitored employee attendance records, timekeeping, and payroll information. Managed customer service inquiries and complaints in a timely manner. Organized training sessions for new hires to familiarize them with the workplace environment. Hollister.Co

Assistant Manager

Silver Springs, Maryland 20910 - 1-407-***-**** - ad7zkr@r.postjobfree.com - WWW: Bold Profile October 2019 to January 2020

Orlando, FL

Conducted regular performance reviews for employees to identify areas of improvement. Assisted in the development of operational strategies to ensure efficient and productive operations. Coordinated with other departments to ensure smooth flow of operations. Monitored employee attendance records, timekeeping, and payroll information. Collaborated with management on developing strategic plans for achieving business goals. Served as a liaison between staff members and senior management personnel. Gaylord Palms Resort & Convention Center

Box Office Associate

Kissimmee, FL

Performed data entry tasks such as entering customer information into databases. Updated customers' profiles in accordance with their preferences or requests. Directed guests to correct location by documented ticket seats and answered questions about facility amenities. Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.

Contact this candidate