Quality Engineer A Team

John W. Clay

QUALIFICATIONS

• Twenty-five years experience and expertise implementing “best practices to produce quality in a manufacturing environment.

• Self-starter who thrives in a team environment.

• Ability to lead teams to produce desired results.

• Excellent communication skills.

• Superior abilities with supplier development leading to improved quality of supplied products.

• Thrives in an environment of continuous learning.

• Self starter who is not afraid to make critical decisions that benefit the corporation.

• Function as the “voice of the customer” leading to improved customer satisfaction.

• Experience in sheet metal fabrication, injection molding; aircraft, telecommunication and automotive fields.

EMPLOYMENT

VT Hackney: Kidron Ohio January 2017 – April 2019

Quality Engineer

• Create and revise Control plans on Prototype build.

• Create Process workflow documents for prototypes build.

• Create and revise Design Verification Process Reports. (DVP&R)

• Check off all DVP&R Documents for Prototype Build.

• Use 6’Faro Arm for First Article documentation.

• Design Quality Lab and Purchase all Quality Department Tools. International Automotive Components: Holmesville, Ohio August 2010 – September2013 Quality Engineer

• Managed all phases of quality for six production lines in a TS 16949 automotive manufacturing company.

• Responsible for Customer first contact concerning customer issues that were unable to be resolved by previous teams. By leading a team corrective action process, we were able to reduce quality issues, update all control plans, and release all Manufacturing Work Instructions to the shop floor.

• Assured quality incoming material by developing excellent working relationships with suppliers.

• Resolved quality concerns for customers including General Motors, Toyota, Ford and multiple Tier 1 suppliers. Create and submit customer PPAPS, (levels 1 through 5) and corrective actions.

• Utilized Root Cause Analysis and “5 Why” problem solving techniques to successfully resolve quality issues.

HI-STAT: Lexington, Ohio Quality Engineer January 2008 - December 2010

• Managed all phases of quality for six production lines in a TS 16949 automotive manufacturing company.

• Had responsibility for a low temperature sensor line that had numerous quality issues that were unable to be resolved by previous teams. Leading a team corrective action process, we were able to reduce quality issues, update all control plans, and release all Manufacturing Work Instructions to the shop floor.

• Assured quality incoming material by developing excellent working relationships with suppliers.

• Resolved quality concerns for customers including Chrysler, Ford and multiple Tier 1 suppliers. Worked within the Chrysler E Cims, and the Navistar Prism Portal Quality Systems. Created and submitted customer PPAPS, (levels 1 through 5) and corrective actions.

• Utilized Root Cause Analysis and “5 Why” problem solving techniques to successfully resolve quality issues.

• Assured quality for new product launches and qualified machines for production. Wayne Dalton Rolling Door Division: Dalton, Ohio 2004- 2007 Quality Supervisor

• Managed a quality team and process for entire rolling door division.

• Developed procedures to address nonconforming parts and assure corrective actions.

• Improved supplier and customer supplier relationships by clarifying expectations and increasing communication.

• Created control plans, instituted Statistical Process Control and developed defect part per million reporting.

• Led “5S audit” teams that improved quality.

Wayne Dalton Company: Mount Hope, Ohio 1999-2003

ASQ Certified Quality Technician

• Managed all quality related functions concerning automation of garage door foam line.

• Created and developed quality laboratory and processes.

Researched and developed needs for non-conforming Standard Operating Procedures.

Data collection and analysis for Prepart Approval Process (PPAP).

Assured quality by conducting supplier audits in supplier facility.

Evaluated supplier qualifications as a cost-effective supplier for Wayne Dalton incoming material.

Handled all supplier and in-house nonconforming issues and corrective actions.

• Led regular quality meetings with hourly employees

• Set up and implemented tool calibration systems for Wayne Dalton and Sister Company.

• Trained in the Kaizen process.

• Led FEMA teams.

• Promoted to new position within Wayne Dalton.

Crown Division: Wooster, Ohio 1999-2003

Quality Technician

National Machine: Stow, Ohio 1994-1997

Quality Technician

WILL-BURT Company: Orrville, Ohio 1992-1994

Quality Control Inspector

COE Manufacturing: Painesville, Ohio 1977 – 1992

Quality Inspector

EDUCATION AND TRAINING

American Society of Quality Senior Member

ASQ Certified Quality Technician

ASQ Design of Experiments Training

Statistical Process Control Certification

ISO 9000 and TS16949 Quality Systems

Coordinates Measuring Machines

Upgrades in Shop Math and Geometric Tolerances

Blueprint Reading

Technical Writing

Hand Tool Calibrations

Process Capability Studies

Microsoft Office (Word, Excel and PowerPoint)

Geneva High School, Geneva, OH, Graduate

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