Real Estate Customer Service

AMBER

JONES

**************@*****.***

678-***-****

www.linkedin.com/in/amber-

jones-2424892b0

PROFESSIONAL SUMMARY

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

SKILLS

• Property Maintenance

• Teamwork and Collaboration

WORK HISTORY

Hostess – Westin Hotel, Atlanta, GA

• 01/2023 - Current

• Market Research

• Commercial Real Estate

• Verbal and Written

Communication

• Maintenance Requirements

• Client Correspondence

• Multitasking and Time

Management

• Serve as a Hostess.

• Greet and seat customers.

• Provided excellent customer service to meet company’s expectations.

• Assisted in managing and keeping track of restaurants food and beverage inventory.

• Purchase Agreement

Preparation

• Work Order Management

Reggie Jackson Realty, LLC - Unlicensed Real Estate Assistant Atlanta, GA • 09/2016 - Current

• Electronic Filing System

• Troubleshooting

EDUCATION

Atlanta Technical College

Atlanta, GA

01/2023-present

CERTIFICATIONS

• Notary Public

• Photovoltaic Technician

• Microsoft Word

• GED

• Assisted the head broker with day-to-day operations:

• File and secure documents.

• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

• Collected and recorded rental payments.

• Managed tenant's accounts via Buildium.

• Research and create property listings.

• Prepared purchase agreements and disclosures.

• Used various software to prepare various correspondence, reports and other written material.

• Manage work orders for property maintenance.

• Coordinated appointments to show marketed properties.

• Maintained efficient office operations by handling errands and administrative functions.

• Provided Notarial services in the Real Estate transactions as needed.

• Familiar and/or trained in different Real Estate focused softwares i.e. Buildium, REIPRO, Costar, LoopNet, Rently, Showmojo, Yardi, etc.

Itopia The Band - Social Media Management for Independent Artist

Atlanta, GA • 03/2016 - 10/2017

• Contributed to creative process through original ideas and inspiration.

• Created custom promotional flyers for upcoming

shows/events.

• Maintained and managed social media presence and following.

• Advertised shows/events on popular public platforms i.e. Facebook, Twitter, Reverbnation, N1M, Eventbrite, etc. Supreme Living Utox Center - Therapist Assistant

Atlanta, GA • 03/2015 - 05/2016

• Carried out day-day-day duties accurately and efficiently.

• Answered calls and emails with prompt efficiency.

• Served customers and followed outlined steps of service.

• Social Media management.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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