Data Entry Long-Term Care

Shameka Stewart

****************@*****.*** 267-***-****

CAREER OBJECTIVE

Dedicated, adaptable and service-focused professional with a wide range of experience assisting diverse patients in a

fast-paced healthcare setting, creating positive rapport with medical personnel, patients and families. Advanced

understanding of patient needs with diligent attention to detail resulting in superior quality service and high levels of

patient and client satisfaction. Seeking a position where I can fully employ my skills and experience to offer

comprehensive support to contribute to the growth and success of a healthcare institution.

AREAS OF EXPERTISE

Effective Communication Skills * Microsoft Office Proficiency * Extremely Flexible & Reliable

Patient Charting & Data Entry Multitasking & Prioritizing * Environmental Service

* HIPAA & OSHA Compliance * Staff Training & Development * Sanitation & Disinfection

PROFESSIONAL EXPERIENCE

American Home Healthcare ~ Philadelphia, PA November 2015 ~ Present

Direct Care Worker

* Conduct in-home clinical care to formulate advance care plans for clients needing assisting living, short-term

rehabilitation therapy, pulmonary management, long-term care or memory support.

Obtain and record vital signs (Temperature, Heart Rate, Blood Pressure, and Respiratory Rate) as well as the

frequency of irregular patterns.

Generate daily log records of client care and progression to discuss with physicians and senior management.

Provide training and direct assistance to clients in making healthy dietary choices and assist with creating menus to

meet their individual nutritionist needs.

Coordinate with families, support professionals and medical staff to modify treatment activities and approaches as

needed in order to comply with changes in clients’ status.

Peloton — Bensalem, PA August 2019 — October 2020

Delivery Specialist

* Managed all courier operations for products and processed general customer requests as well as troubleshoot issues

during installation.

* Assembled and staged the product and additional accessories in customer's home.

* Consistently maintained an on-time performance of 99%, ensuring quality service was provided during each customer

interaction and delivery service.

* Maintained daily delivery and vehicle maintenance logs to document duties performed during each shift.

NHS Human Services ~ Philadelphia, PA February 2011 — February 2014

Residential Counselor

* Provided direct supervision and residential/trauma-informed care to adults with addiction or intellectual and physical

disabilities to homeless veteran’s and children in need of housing assistance.

Assisted clients with activities of daily living including coordinating meals, bathing, dressing and grooming.

Charted daily information on the clients such as moods, mobility activity, eating percentages and daily productivity.

Enhanced client satisfaction level by 65% through compassionate care and vigilant monitoring.

Maintained a confidential work environment necessary for 100% compliance; administered prescribed oral

medication under the written direction of clinical staff.

Sodexho Marriott Services ~ Philadelphia, PA January 2005 ~ April 2008

Environmental Services Aide

Maintained a sterile environment daily throughout the facility and ensured cleaning supplies and equipment were fully

stocked for each shift.

Cleaned and sanitized guest rooms, offices and administrative areas as well as restrooms and hallways.

Distributed clean linens throughout the facility and guaranteed 100% clean, orderly and quality operations at all times.

Assisted with cleaning floors and surfaces using prescribed cleaning methods and procedures; emptied trash receptacles

and ensured proper disposal of waste in accordance to all policies and procedures.

EDUCATION

‘Thompson Institute ~ Philadelphia, PA January 2010

Medical Assistant Diploma

Murrell Dobbins High School ~ Philadelphia, PA June 2004

Diploma

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