Customer Service Inventory Control

MICHAEL GROMALAK

**** ******** ** *******, ** ***11 520-***-**** **********@*****.***

OBJECTIVE

To gain a challenging position utilizing my previous successes in sales, customer service and merchandising.

EXPERIENCE

Tempe Bicycle - Store Manager, mechanic, sales leader.

Top salesman

Responsible for a service department with a staff of 22 mechanics. Hiring, firing, training, quality control. Leading a sales staff of 35+ through product knowledge and superior customer service. Sales in excess of $6 million annually. An integral part of building out/developing 7 satellite locations.

Polaris Pool Systems – Inventory Control Manager

Receiving, inventory control, QC, forklift operator. Liaison between accounts payable, purchasing, the assembly floor and shipping.

Vending Concepts West - Owner

Responsible for inventory, accounting, banking, maintenance, client relationships and vehicle safety.

World Dining – Manager of Restaurant

Manager of a restaurant. Responsible for hiring, firing, training, inventory, housekeeping, cash monitoring and customer service.

Frito Lay - Route Sales Representative

I grew my route to the highest grossing in the region. Drove a 24 ft box truck, with lift gate daily. DOT certified. Maintained outstanding relationships with my clients.

Kellogg’s - Route Sales Representative

Maintained a high level of customer service with guests and store management. Very successfully gained floor space on a consistent basis. Played a major part in building a cohesive team.

EDUCATION

B.S. in Science in Agri-Business, Arizona State University.

AWARDS AND ACKNOWLEDGEMENTS

Officer in Toastmasters

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