Quality Assurance Software Development
Resume:
Chigbo Mbadugha
Senior Software QA Engineer
Professional Summary
To obtain a challenging role as a Senior Quality Assurance Analyst in Software Development, where I can utilize my extensive experience and skills to enhance product quality, drive innovation, and optimize the software development life cycle.
Work Experience
Senior Software Test Analyst
Slitech, Remote February 2022 - Present
Developed and implemented a comprehensive quality assurance program that resulted in a 50% reduction in defects and a 30% improvement in customer satisfaction.
Performed API testing with Postman by validating requests and responses for XML files. API functional, integration, and performance testing.
Actively involved in performing smoke test and sanity testing.
Use of code repository management tools such as Gitlab, Github.
Developed a High-Level Process flow diagram that explains the full functionality of new features to create the complete test coverage and test case documentation.
Process-flow critique of software architecture to ensure end-to-end functional implementation.
Liaising with external customers to track phases of the project and ensure a smooth transition from UAT to Live.
Working closely with other team members to create test plans, test cases, and test scripts.
Use of SQL to query and manipulate databases and check data stored in tables.
Conducted risk analysis and identified areas of improvement to optimize the software development life cycle.
Worked collaboratively with cross-functional teams to ensure that quality standards were integrated into the software development process.
e monitoring tasks performed on JIRA and closing out tickets ***************@*****.***
https://linkedin.com/in/chigbo-mbadugha-b2129842
About Me
My core experience is not limited to:
Critical analysis of product requirements and system architectures. Creating test strategy, test plans, and test cases from technical specifications and client requirements.
Component, integration, and system testing. Troubleshooting and root cause analysis.
I am a fast learner, self-motivated, passionate about my work and I have the ability to multi-task with great analytical mindset.
Manual and exploratory testing. Automated test setup and execution, defect tracking, and management.
Use of testing tools like Postman, Selenium Webdriver using Java, TestProject, and JMeter.
Working in Agile Teams, Defect
Management, and CI/CD tools (JIRA, Trello).
Delivered decision-making report in my CI/CD flow with the use of Newman Reporting tool.
Work Experience
Senior Quality Assurance Engineer / Team Lead Application Support
United Bank for Africa, Lagos January 2020 – March 2022
As the first Test Engineer in the Engineering Team, I defined standards for test strategies, review, and report on test executions.
Coordinated regular discussions with Software Engineering Architects, Business Owners, and Product Managers to clarify and derive technical requirements to develop testing scenarios. This has reduced ambiguity and reduced the time taken to deliver products.
Develops and maintains automated test scripts for mobile applications. Using industry best practices develop robust reusable automated tests using testing tools including Selenium
Quality assurance Engineer
Payone Limited, Lagos January 2018 – December 2019
Working in Agile (Scrum) methodology to achieve functional software releases in sprints by actively participating in stand-up meetings, sprint planning, and retrospectives.
Logging defects, retesting, regression testing, and closing issues on Target Process test management software.
Worked with UI/UX team to design user-friendly applications and help identify flaws in the process of user experience
Provided after hours and on-call support as required and ensured 24x7x365 availability for production support
Provided 2nd and 3rd level of technical support
Handling technical support requests, reduced lead time by 25%
Involved in application production support
Ensured back up of enterprise databases that range from Oracle, Microsoft, and PostgreSQL Databases.
Upgraded over 100 servers from Windows server 2008 to Windows server 2012 and 2016.
Managed SSL certificates for all applications enterprise wide
Quality Assurance/Technical Support Engineer
Longbridge Limited, Lagos January 2014 – July 2018
Deployment of applications to test and propagation to live environment.
Provided after hours and on-call support as required and ensured 24x7x365 availability for production support
Provided 2nd and 3rd level of technical support
Handling technical support requests, reduced lead time by 25%
Involved in application production support
Ensured back up of enterprise databases that range from Oracle, Microsoft, and PostgreSQL Databases.
Education
Bachelors in Electrical and Electronics
2007 - 2013
Obafemi Awolowo University
Masters in Information Technology
2017 – 2019
University of Lagos
Trainings
IBM WebSphere Application Server Administration
ITIL Foundation v3
Certifications
Scrum Master Certified
IntelliJ for Test Automation Engineers
ISTQB Certified Tester Foundation Levels (CTFL) in view
Tools and Technologies
Selenium; Postman; Katalon Studio; Newman; Soap UI; Swagger; PHP; Java; C#.NET; MySQL; MSSQL; Oracle; SQL Developer; DBeaver; Toad; SQL Management Studio; Microsoft O365 tools, G-suite workspace; WordPress; Active Directory; Troubleshooting; System Administration; Burpsuite; JMeter; Trello Board; Jira – ConfluenceGIT (Gitlab / Github)
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