Customer Service High School
Resume:
Kaylee Wilson
***************@*****.***
Summary
Hardworking individual with proven relationship-building and time-management skills in fast-paced sales environment. Successful at handling orders of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
High Energy and Stamina
Order Accuracy and Delivery
Customer Service and Rapport
Warm and Friendly
Service-Oriented
Effective Customer Upselling
Experience
Self Employed Embroidery Specialist, Customz By Kaylee, December 2020 – present
Council Bluffs, IA
Observed sewing operations to detect defects in stitching.
Selected size and color threads to draw threads through machine guides and bobbins.
Operated multi-head sewing machines to embroider names, initials or decorative designs on garments and household articles.
Programmed correct color sequences to match order ticket specifications.
Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
Aligned items under needles using machine guides, clamps and templates.
Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customers.
Education
High School Diploma
Abraham Lincoln High School, Council Bluffs, IA, May 2021
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