Customer Service Call Center
Resume:
C H R I S T Y H I L L
********************@*****.***
winona, TX 75792
PROFESSIONAL SUMMARY
Skilled team player with strong background in any environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities, hardworking and reliable to support the team and serve customers.
SKILLS
Safety understanding Forklift driving
Conflict resolution Call center procedures
Product sales Customer service
Opening and closing accounts Order processing
Report generation Problem resolution
EXPERIENCE
Labor, Target Warehouse, Jul 2018 - Nov 2020, lindale, tx Operated tools and equipment, including forklift, handheld tcs. Followed instruction for assigned tasks from foreperson and lead teams in performing new phases of the work.
Loaded and unpacked boxes and supplies and distributed them to appropriate locations.
Unloaded and organized building materials to help skilled workers efficiently complete their tasks.
Customer Service Rep, Results Companies, Dec 2016 - Jun 2018, palestine, tx Directed individuals on usage and benefits of self-service tools. Responded to concerns or complaints of members by taking prompt action, investigating and resolving wide range of issues.
Used upselling and cross-selling techniques to provide solutions to customer issues. Answered incoming calls and assisted customers with questions. Monitors and resolved how they were treated the year before in timely manner. CH
May 2014
EDUCATION
High School Diploma
Chapel Hill High School - Tyler, Tx
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