Medical Assistant Customer Service
Resume:
Lisa Johnson
Medical Assistant / Lab Manager / Coumadin Clinic Assistant
Youngsville, LA 70592
******************@***********.***
To Whom It May Concern;
My goal in seeking employment with your company is to continue to grow in unlimited ways. My experience is so widespread & varied. I have the ability, training & personality to be a team player & work amongst everyone and enjoy interacting with people from all walks of life. Authorized to work in the US for any employer
Work Experience
MA / Lab Manager / Coumadin Clinic Coordinator / Medical Assistant (MA) Rapides Regional Medical Center / HPL - Alexandria, LA January 2014 to July 2015
Responsibilities
Work at a Medicine Clinic as Lab Coordinator - collecting blood / other specimens to send by currier to the main hospital lab. Also managed the Coumadin Clinic for the Pharmacist I work with. Work with 3 Nurse Practitioners who order labs and I preform other tests. I alone ran this lab and kept it stocked and functioning. When lab patients were low, I floated as an MA in clinic. Accomplishments
I maintain a positive moral, professional, yet fun. I have manage this lab at a Medicine Clinic, fulfill requests with the practitioners, and coordinate the Coumadin Clinic we run at the facility alone. Skills Used
Multi-tasking and being able to assist in any area within my scope of practice in order to keep the clinic running as smoothly as possible.
Medical Assistant
Huey P. Long Urgent Care Clinic - Alexandria, LA
2013 to 2014
Calling patients from waiting area, Obtaining patient medical history, vitals, etc., charting into EMR, placing in room, assisting physicians in procedures, performing labs / injections, preparing procedural instruments / equipment, performing discharges, cleaning room / instruments, etc. follow patient care. EMT-Paramedic
American Medical Response (AMR) - Natchez, MS
2012 to 2013
2012 (Second Temporary Job)
Pre-hospital emergency care on an ambulance providing Advanced Life Support while operating in my scope of practice as an EMT-P
EMT-Paramedic
MedExpress Ambulance Service - Fort Polk, LA
2010 to 2013
Pre-hospital emergency care provider on an ambulance providing Advanced Life Support while operating within my scope of practice as an EMT-P EMT-Paramedic
MedExpress Ambulance Service - Natchitoches, LA
2011 to 2012
Second Temporary Job)
Pre-hospital emergency care on ambulance providing Advanced Life Support while operating in my stope of practice. Assisting hospital ER with intubations, & IV therapy. EMT-Paramedic
Acadian Ambulance Service - Alexandria, LA
2006 to 2009
Pre-hospital care on ambulance providing Basic Life Support as EMT-Basic, then Advanced Life Support as EMT-P, operating within my scope of practice. EMT-Paramedic
MedicExpress Ambulance Service - Alexandria, LA
2005 to 2006
Pre-hopsital care on ambulance providing Basic Life Support as EMT-Basic. St. Lawrence Hospital, East Lansing, Michigan
Phlebotomist / Phlebotomy Supervisor / Lab Manager Performed phlebotomy, conducting blood draws on patients in the Pathology Lab / Outpatient Lab as well as data entry for label / identification of blood draws and delivery / preparation of laboratory specimens for Pathology Department.
University Plasma Center / Associated Bio-Science, Inc. - East Lansing, Michigan Performed blood draws, TB skin injections / skin tests with certification, monitored vital signs, reported monthly
stats to plasma center directors. Maintained monthly work schedules for phlebotomists, monitored all blood specimen
collections, conducted monthly staff meetings for performance and production evaluations and supervised floor phlebotomists.
Summation:
Over 8 years of experience in the Medical Field and EMS has afforded me the opportunity to acquire an excellent
background and working knowledge of many aspects of the practice of medicine. Intense interest, passion and sincere desire to help people through the most critical times of their lives were key factors that motivated me to rise from Phlebotomist to Paramedic. I have developed the ability to relate well with others, including my patients, co-workers and my superiors. As outlined above, although my field is specialized, it has equipped me with the knowledge and skills to successfully function as a quality medic. Dedication, determination, compassion and hard work enable me to maintain the professional level at which I function, as well as the quality of treatment I provide to each and every one of my patients.
Education
Lafargue High School - Effie, LA
National EMS Academy, South Louisiana Community College - Alexandria, LA Skills
• Parenting (10+ years)
• Dialysis
• LPN
• Nicu
• EMT Experience (10+ years)
• Laboratory Management (8 years)
• Experience Administering Injections (8 years)
• Critical Care Experience (5 years)
• EMR Systems (1 year)
• Patient Care (10+ years)
• Phlebotomy (10+ years)
• Medication Administration (10+ years)
• Medical Records (2 years)
Languages
• Sign Language to the Deaf - Intermediate
Awards
Record Hours of Service to Pathology Lab
1989
• Pathology Director awarded me a Letter of Commendation for working a record amount of hours as Lead Phlebotomist of the Outpatient Lab. Ultimately promoting me to my own Satellite Lab off campus. Certifications and Licenses
Recent certifications expired
March 2005 to March 2015
• EMT-Paramedic
Assessments
Electronic Medical Records Knowledge — Proficient
January 2019
Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.
Full results: Proficient
Verbal Communication — Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Written Communication — Proficient
January 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Medical Terminology — Highly Proficient
January 2019
Measures a candidate's ability to understand and appropriately use medical terminology. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Experience with EMR’s & floating / assisting in front office area of clinic, answering phones, assisting with reception duties as needed throughout years in medical field in my own various scopes of practice.
Qualifications:
~ National Registry of Emergency Medical Technicians
~ State of Louisiana Dept. of Health and Hospitals Certified EMT-P
~ State of Mississippi Dept. of Health and Hospitals, Certified EMT-P
~ Healthcare Provider CPR Certified, American Heart ASsociation
~ ACLS Provider Certification, American Heart Association
~ PTLS Certification
~ 10 years experience in Emergency Medical Services
~ 28 years experience in the Medical Field
~ Previous exposure / knowledge of OSHA
Prior to EMS, I worked in a Hospital Pathology Lab and Outpatient lab in Spervisory / Management positions as well. My experience in the medical field / industry span a period of 28+ years.
Contact this candidate