Healthcare Management /Supply Chain Data Science
Resume:
Shairose Jamal **********@*******.***
www.linkedin.com/in/shaijamal/,
Marblehead, MA 01945
Executive Summary
Growth-focused and multi-lingual professional with substantial experience leading all facets of healthcare and supply chain operations within fast-paced environment. Known for providing tactical business solutions, directing market mapping/product positioning initiatives, and managing efficient resources. Proven track record of developing stakeholder values, overseeing inventory controls, and creating modules/flow charts with aim of improving workflow processes, promoting cultural awareness, enhancing emotional intelligence. Demonstrated expertise in coordinating and organizing all activities involved in identification, acquisition, production, and distribution of company’s goods. Capable of maintaining record of logistics, while collaborating with vendors, suppliers, and stakeholders to meet quality and safety standards.
● Transformational leader: adept at directing cross-functional teams to achieve shared vision and goals.
● Proficient in utilization of Epic, EHR, EMR, CMS Billing & Protocols, Medicare/Medicaid, Lean Six Sigma, flow charts creation, Excel & Microsoft, SAS, and model development for quality forecasting and recommendations. Areas of Expertise
• Business Analytics & Data Science
• Cultural Awareness / Coaching
• Distribution & Logistics Optimization
• Operational Excellence
• Cost & Efficiency Improvement
• Project Planning & Execution
• Telehealth services
• Healthcare Operations
• Team Building & Collaboration
• Data Driven Decision Making
• Physcian Practice Management
• Business Transformation
Career Experience
Director of Clinical Practice & Supply Chain, Cox Dental, Boston, MA 2018– Present Integrated sustainability practices into entire healthcare module by creating new methods for improving access and quality of care. Maintained and improved processes by decreasing wait times along with lowering costs, enriching patient experience, and improving overall outcomes.. Developed inventory control and tracked module while acting as inventory management specialist to negotiate with vendors and suppliers as well as enable 40% reduction in shipping costs, product expirations, and holding costs. Increased patient volume and engagement, created flow systems, and facilitated in administrative improvement.
Managing Director, African Children's Initiative, Samburu, KE 2011 – 2021 Create new initiatives and raise funds to buy basic- essentials for 200 pupils at Lorubae Primary School Samburu East, such as mattresses and pillows, mosquito nets, and solar panels to support concentrate in class. Promote women's empowerment in rural Kenyan communities by developing and executing organizational methods, people resources, strategic vision, and mission objectives. Negotiate and finalize contracts with schools by cultivating and maintaining relationships with people, foundations, corporate sponsors, and community leaders. Create outreach programs for women's and children's health and wellness in community by enhancing performance of healthcare facilities and generating partnerships with key stakeholders. Collaborate with people from various cultural backgrounds.
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Key Accomplishments:
● Managed day-to-day operations of the dental clinic, including clinician and staff education (cultural awareness), documentation, billing, legal, compliance, and marketing based on current trends..
● Directed and oversaw DMD services, focusing on Clinician productivity, staffing, visit ratios, and Telehealth efficiency.
● Ensure all staff members abide and follow patient care workflows, fix silos and improve modules when needed.
● Built strategic partnerships with individuals and businesses, earning $20–30K annually in scholarship funding to support 8–10 kids in receiving high-quality secondary education, and increasing literacy rates by 25%.
● Doubled project amount of community access to care using Telehealth : Increasing patient participation and building trust, improving equity and better treatment outcomes by 47-50%, and increasing transparency.
● Collaborated with cross-functional teams to ensure patient care and manage telehealth projects and programs.
● Minimized medical errors and lower operational costs as well as maximized patient satisfaction and business's profitability employing lean methodologies by 125% with 60% increase in patient enrollment.
● Developed strategic cross-referral collaboration program to advance general oral health care without causing pain, suffering, or embarrassment, resulting in increasing favorable patient outcomes.
● Reduced total waste and drove business profits by 200% via improvement of dental offices' inventory and supply modules as well as utilization of six sigma, lean, and data-driven analysis techniques. Additional Experience
President, Volunteers in Development (V.I.D), Dar es Salaam, TZ Immigration & Refugee Health Intern, Massachusetts Department of Public Health, Boston, MA Education & Certifications
MBA in Healthcare Management & Supply Chain
Northeastern University, D'Amore McKim School of Business, Boston, MA BAS in Dental Clinical Services
Northeastern University, Boston, MA
LinkedIn: Lean Six-Sigma
Six Sigma: White Belt
Marketing Strategy: Competitive Intelligence
SAP ERP Essential Training
Excel (Microsoft 365) Office 2021/LTSC
Languages
Hindi: Native
English, Urdu, Punjabi, Gujarati, Swahili & Kutchi: Fluent
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