Administrative Assistant Store Associate
Resume:
Joanna Lynn Rogers
Administrative Assistant
***********@*****.***
www.linkedin.com/in/joannarogers172/
www.amazon.com/J.Lynn-Rogers/e/B07F1Z4HQB
*** ******* ******* ****** **nsacola, FL 32505
Dedicated and proactive Administrative Assistant with a strong background in office management and administrative support. Skilled in handling multiple tasks, managing schedules, and improving processes to enhance workflow efficiency. Seeking to bring my administrative expertise and organizational skills to support the team and contribute to the company’s overall success.
EDUCATION
Full-Stack Web Engineer
Bloom Tech Institue of Technolgy
01/2023 - 12/2024
English Comp/ Creative Writing
Pensacola Junior College
09/2004 - 08/2006
Diploma
B.T. Washington High School
1998 - 2002
EXPERIENCE
A.I. Large Language Model Analyst
OUTLIER 02/2024 - Current
In this [freelance] role I train multiple Large Language models (LLM), perform Data Analysis, Linguistics Analysis, response rating, writing, editing, researching accuracy, and flagging inappropriate/illegal/dangerous content for user input and model responses.
Front Store Associate
WALGREENS 03/2023 - 05/2024
Processing Transactions/ returns via CC, debit card, personal check, and cash, multi-line phone etiquette, Spanish translation, answering customer questions/ addressing concerns, inventory, stocking, planogram resets, checking expiration dates, photo department, straightening, cleaning.
Front Store Associate
CVS HEALTH 05/2017 - 10/2022
Processing transactions / returns/ over-the-counter (OTC) transactions via CC, debit card, personal check, OTC card, and check, translating, answering phones, planogram resets, inventory, stocking, checking expiration dates, straightening, cleaning, pharmacy duties, Covid-19 testing (administering, clerical, etc.)
Server
OLIVE GARDEN 04/2009 - 10/2020
Taking customer orders in English, Spanish, French, and Creole, recommending/ selling wines, providing refills, multi-tasking, hold times, teamwork, running food, closing checks, side work, closing work, and cleaning.
Office Manager
POWER SUPPLY, INC 08/2007 - 09/2008
Accounts payable, accounts receivable, payroll, scheduling, pulling permits in four districts, vendor orders, processing customer payments, bank deposits, invoicing, coordinating inspections and cold services, converting customer files to digital, managing 200+ accounts, converting to digital with backup, filing, and design.
Kennel Technician
A.H.O.P. 2004 - 2005
Feeding, watering, administering RX as directed by Vet, walking, daily cleaning/ disinfecting animal enclosures, observation, reporting health issues, keeping daily records, assisting with basic medical procedures/ treatments under supervision, assisting with intake/outtake, cleaning/ disinfecting countertops/ office surfaces/ floors/ covered potty room/ restrooms/ lobby/ and procedure rooms, acting quickly/appropriately in emergent situations.
Marketing Representative (Call Center)
Choicepoint Precision Marketing 2001 - 2003
Outbound phone calls helping potential customers obtain home and/or automobile insurance quotes, Spanish translation, Data Entry, customer service, MK lead selling project with commission, lead management, time management, working in teams, goal setting, and quality assurance.
SKILLS
Animal Handling
Kennel Maintenance
Multi-tasking
Organizational
Customer Service
Linguist
Problem Solving
Administrative
Interpersonal
Single Engine IFR
Computer Programming
Personal Characteristics
Work Ethic
Personable
Fast Learner
Resilient
Articulate
Outgoing
Honest
Communicative
Inquisitive
Perfectionist
Empathetic
Adventurous
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