Customer Service Mechanical Engineer
Resume:
Prabhjot Kaur
**********@*****.***
Marysville, WA, 98270
Objective
Aspiring mechanical engineer with hands-on experience in aerospace manufacturing and strong leadership abilities. Seeking a position in the manufacturing sector where I can apply my technical skills, academic knowledge, and commitment to quality in a growth- oriented environment.
Experience
Wire Assembler, Boeing (May, 2023 – Present)
• Execute precise assembly and installation of complex wiring systems for aerospace applications within the Emergent Electrical Production (EEP) program.
• Adhere to strict quality and safety standards, ensuring the successful delivery of high-priority projects.
• Collaborate with cross-functional teams, including engineers and technicians, to troubleshoot and resolve electrical issues, enhancing system reliability. Temporary Team Lead, Boeing (2 Months)
• Led a team of wire assemblers, managing daily operations and ensuring project milestones were met.
• Provided mentorship and support, improving team productivity and meeting tight deadlines.
• Assisted in onboarding and training new hires, contributing to a more cohesive and efficient team.
Customer Service Support & Cashier, Walmart (April 2022 – May 2023)
• Provided expectational customer service by assisting with inquiries, processing returns and resolving issues.
• Managed the front-end during peak hours, ensuring smooth operations and customer satisfaction.
• Efficiently processed customer transactions, managing daily cash flow.
• Supported the training of new cashiers, improving team efficiency and performance.
Prabhjot Kaur
**********@*****.***
6225 47th St NE, Apt #4,
Marysville, WA, 98270
• Maintained compliance with company policies, ensuring a clean and organized work area.
Shift Supervisor, Wendy's (May 2018 – March 2020)
• Managed a team of 10+ employees, overseeing daily operations to ensure customer satisfaction and operational efficiency.
• Streamlined inventory management, reducing waste by 10% and optimizing stock levels.
• Trained new staff, enhancing overall team performance.
• Addressed and resolved customer complaints, maintaining a positive and professional store atmosphere.
Education
Mechanical Engineering (Ongoing), Everett Community College, Everett, WA Associate Degree in Arts, Coquitlam College, Coquitlam, BC, Canada Languages
Fluent in English, Punjabi, and Hindi
Skills & Qualifications
• Mechanical Engineering Knowledge: Strong foundation in mechanical engineering principles, with hands-on experience in aerospace manufacturing.
• Leadership & Teamwork: Proven ability to lead teams, manage projects, and collaborate effectively with cross-functional teams.
• Problem-Solving: Expertise in identifying and resolving technical issues to improve operational efficiency and quality.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with diverse teams and stakeholders.
• Adaptability: Quick learner with the ability to adapt to new technologies, environments, and challenges.
• Technical Proficiency: Familiar with various manufacturing processes and tools, with a commitment to continuous learning and improvement
Contact this candidate