Human Resource Employee Relations

Nafeesa Nazneen

I. Professional Profile Summary

Graduate Engineer in Computer Science, Post Graduate Diploma in Human Resource

Management.

Human Resource Specialist with 9+ years of IT industry experience for employees based

across the globe.

Expertise is into Strategic Human Resource Planning, Employee engagement & Attrition

Management, Employee Relations & Counseling, Performance Management, Career

Development, Compensation Benefit administration, HR Reports & Analysis, Policies

And HR Systems.

Experienced in delivering on both operational and strategic aspects of HR, with a key

focus on driving operational excellence and building a performance culture.

Successful track record of partnering with challenging and diverse client bases, located

in multiple locations across the globe.

Worked with Companies like LTI Mindtree Pvt.Ltd & Motorola India Pvt.Ltd.

Previous Employer 1: ennVee Solutions(P) Ltd.

Industry / Sector: IT

Duration: Mar 2016-Mar 2017 [1 Year]

Designation : Manager HR

Coaching/Mentoring: Small team of HR & admin directly reporting

Previous Employer 2:Larsen & Toubro Infotech (P) Ltd. [LTI Mindtree]

Industry / Sector: IT

Duration: Mar 2007 to November 2013 [6 Years and 8 months]

Designation : Manager HR – LTI Mindtree [Larsen & Toubro Infotech Pvt Ltd]

Coaching/Mentoring: Team of 3 Members directly reporting

Previous Employer 3: Motorola (P) Ltd.

Industry / Sector: IT Product & Services / Telecom & Embedded

Duration: Oct 2006 to March 2007 [5 months]

Previous Employer 4 : QuEST (P) Ltd.

Industry / Sector : IT

Duration : Sep 2004 to Oct 2006 [2 Years]

Designation: Trainee/Intern, HR Executive

Core Competency: Process champion in Performance Management & Development, HR Policy, Practices & Process improvement, HR-MIS, Employee relations & Grievance Handling.

II. Exposure in HR Management:

Performance Management / Performance Appraisal & Career Development

Employee Relation and successful Retention methodologies

HR Metrics – HR Dashboards representing Headcount, Attrition,

Analysis on various Employee best practices etc.

Compensation Benefit / Salary Administration

Staffing/Recruitment

Policy and Employee Benefits

Co-ordinating with US HR for onsite employees based out of US for immigration related activities, Onsite allowance and other HR related tasks.

Exposure in driving CSR activities as part of Employee Engagement Program.

III. Career Movement

1. Previously worked as HR Manager – ennVee Solutions Pvt.Ltd (reporting to Company President) [March 2016 –Mar 2017]

Company Profile:

ennVee Solutions Pvt. Ltd is in to delivering Oracle Applications-based solutions across North America, supporting both local and international firms.ennVee has proven record of delivering optimal Oracle E-Business Suite/OBIEE Implementation/ SOA development services with tangible results. One of the core areas of expertise for ennVee Solutions is ERP Implementations, Portal development and Onsite/Offshore Development.

Roles & Responsibility: HR Head- Talent Acquisition, Talent Management, Strategic HR

My main role & responsibility was to render and develop Best in Class HR & Admin Processes and Practices for the Organization.

Performing multi-functional responsibilities: Recruitment Lead, Capability development

Lead, Managing Payroll & Statutory regulations for employees, Spearheading Compensation & Benefits.

Established and implemented in the development of Employee programs & other HR

Policies & Practices.

Involved in implementing and making Strategic decisions for the Organization

2. Manager – Larsen & Toubro Infotech Pvt Ltd (reporting to VP HR)

[March 2007 – November 2013]

Company Profile: L&T Infotech is a global IT services and solutions provider. They provide the winning edge to clients by leveraging our Business-to-IT Connect and deeply committed people. The clients include industry leaders like Chevron, Freescale, Hitachi, Sanyo and Lafarge, among others. A wholly-owned subsidiary of Larsen & Toubro Considered as one of the fastest-growing IT Services Company. Ranked by NASSCOM as the 6th largest Indian software & services exporter. Certified as Level 5 for the CMMI Ver1.3

Roles & Responsibility: HR Manager, Human Resource Business Partner

My main roles & responsibility were to develop Best in Class HR Process and Practices.

Partnering with business as a trusted advisor to strategize and deliver on the promise of

an enriched career experience for its employees.

Recognized with the Performance Individual & Team Award in 2009 & 2011

Performed multi-functional responsibilities: Capability development lead, Engagement

lead, Spearheaded FY 2011-2012 Performance Management processes for a large

industry group of more than 17,000 people.

Independently Implemented Performance Appraisal Process – Weighted Appraisal

Framework within the Business Unit. And spearheaded the same for consecutive 2 years.

Attrition control and helping current and prospective employees in resolving queries.

Worked on the development of Employee Benefits & other HR Policies & Practices.

3. Business - HR (reporting to HR Head) with Motorola India (P) Ltd, Bangalore.

[October 2006 – March 2007]

Company Profile: Motorola created the mobile communications industry. They are in to inventories of most of the protocols and technologies that make mobile communications possible, including the first mobile phone, the first base station, and most everything in between.

Today, they are combining that pioneering spirit with Google’s vision and commitment to consumers.

Roles & Responsibility: HR Generalist, HR Business Partner

As an HR Business partner for one of the core network division of 700 employees,

I was responsible for delivering broad range of tactical and strategic HR services

throughout employee’s lifecycle and building employee motivation and engagement

level in the business unit. Key emphasis was on ensuring operational excellence,

employee engagement and retention, and sensing HR related business needs to offer

required solutions proactively.

My main roles & responsibility was to Manage all human resource functions Globally

Formalized various HR methodologies by working closely with Delivery managers and

Practice leads. Fine-tuned processes to ensure flawless deliveries

Directed all facets of staffing, employee relationship management, performance, talent

management initiatives

Led HR operations and played a key role in setting up HR processes for the Core Division

in Bangalore Center in India and onsite employees across US.

Other responsibilities included clarifying HR policies to employees as and when

necessary.

Responsible for preparation of various HR-MIS Reports.

4. HR Executive with QuEST India Pvt. Ltd, Bangalore [Sep 2004 to October 2006]

Company Profile: QuEST Global is a leading provider of outsourced engineering solutions. They provide outsourced engineering services and manufacturing. QuEST Global is recognized as one of the largest pure play engineering services player, providing integrated product development and build solutions across the engineering services value chain.

QuEST Global employs over 17500+ professionals and has global delivery centers across Singapore, US, UK, Germany, Italy, Spain, France, Japan and India.

Roles & Responsibility: HR Executive, HR Business Partner

Key Responsibilities:

Talent Acquisition

o Was responsible in Screening Resumes, Coordination of Interviews, & releasing offers for

lateral hiring in the Business Unit bot onsite and offshore employees.

o Co-Ordinating with third party vendor in ensuring the complete BGVC is done for the

candidates offered and joining the Business Unit across the globe.

Induction and Assimilation

o Responsible for the update of Induction Process and Unit Presentation

o Managing the Buddy program for fresher and laterals

o Feedback and Metrics Capturing

Employee Engagement & Communication

o Implementing and monitoring the Communication Framework for the unit

o Adherence to communication calendar and employee events

o Periodic and structured reporting of employee pulse to the Management

Team Management & HR Operations Management

o Responsible for running HR operations for the Business Unit

o Training and assimilation, manage, monitor and develop performance of the team

o Managing Onsite/Offshore movements of Business Unit in consultation with departments

Performance Management

o Program managed the entire appraisal process for Delivery Unit

o Conduct performance appraisal workshops prior to mid-year and year-end

o Career planning and succession planning – managing job rotations, role changes and promotions.

o Handling Senior Management reviews for the Delivery Unit

o Handling Performance Improvement Process (PIP)

o Deliver C&B related support to Business

Design HR metrics and reporting

o Presentation of HR Metric Report &Key inputs to Unit Dashboard, HR Compliance Report

o Generation of Monthly and quarterly unit attrition analysis.

o Competitor’s watch analysis and report.

Learning & Development

o Training Need Identification

o Planning, designing, conceptualizing training programs

o Providing program overview (Induction) to the participants for the programs undertaken

o Setting up client-specific academies

o Maintaining and preparing monthly training data and review PPTs

o Analyzing Training Impact

IV. Academic Credentials

P G Diploma in Human Resource Management, Wigan & Leigh, Bangalore,(June. 2006)

B.E (Computer Science), H.K.B.K College of Engineering, Bangalore, (June. 2003)

Bishop Cottons Women’s Christian College (XIIth Std.) – Bangalore (June.1999)

V. OTHER ACHIEVEMENTS

Recipient of Valuable Contribution Award for Performance – L&T Infotech.

Recipient of Team Performance Award for HR Communication Champion – L&T Infotech

Process Champion for driving Performance Management for 17,000 Employees and accountable

for designing various processes and implementation of same – 2012, L&T Infotech

Recognition & Appreciation Mails for driving to add value in Talent Management for multiple

Business Unit’s - L&T Infotech

Partnered with the CSR group champion in forming a base for the CSR group at location level. As a team member, helped in branding and launching the CSR group and also in organizing various CSR activities at center level. Also actively participated in Children's Education activities & other social causes and encouraged employees at the Business Unit level to be part of the group.

VI. Training/Certification

Currently engaged in an online certification program from SHRM on US Employment Laws and Regulations

Training/Seminar in Fire Prevention & Fire Fighting (both theory and practical)

from Crisis Management

Internal Train the Trainer Programm - L&T Infotech,

Performance Management & Development Process

Know Your Company Better – Induction on Various HR Processes

Internal Training Programs – L&T Infotech

oLeadership Journey Man Program

oInternal Systems in PeopleSoft & SAP Systems

oParticipated in HR Conference and Seminars by NHRTD

VII. Interests: Travel, Music and Volunteering

IX. Personal Profile:

Date of birth: 16th December 1980

Marital status: Married

Gender: Female

Address for communication:21555, Green Hill Road, Apt 241, Farmington Hills, MI-48335

Email ID: ************@*****.**.**

Contact number: +1-248-***-**** (M)

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