Stacy Minnifield Taylor
Hoover Al 35244
***************@*****.***
SKILLS
Seeking to use my experience and communication skills to resolve, enhance, and transform the face of customer interaction..
EXPERIENCE
TrustCare, Vestavia Hills, AL. 35216 - Patient Registration Representative
February 2021- August 2021
● Greets patients and visitors
● Registers patients according to established protocols
● Assists patients with completing any necessary forms
● Ensures patient information is accurate and up-to-date including insurance billing information
● Maintains and manages patient records while following HIPAA guidelines
● Manages incoming calls
● Collects patient co-pays or past balances
● Ensures the reception area is well maintained, tidy, and clean
● Safeguards patient privacy and confidentiality at all times
● Completes other clerical duties as assigned
Birmingham Gastroenterology, Birmingham, AL. 35209 - Patient Registration Representative
November 2017 - May 2020
● Maintain confidentiality of Patient PHI and any other related information according to Practice privacy practices and HIPAA.
● Assist with achievement of new patient goals by
discussing positive qualities of the Practice during check-out.
● Demonstrate care, enthusiasm, and empathy. Understand practice goals and new patient processes.
● Perform general office duties, such as document
preparation, scanning, mailing, and filing.
● Enter and prepare contracts and insurance information.
● Maintain a clean, neat work area.
Wells Fargo, Centerpoint, AL. - Personal Banker
December 2015 - April 2017
● Assist customers with opening accounts.
● Assist with line of credits.
● Maintain customer accounts and help with disputes.
● Complete basic data entry and administrative duties.
● Use banking software to help clients make financial decisions.
Wells Fargo, Centerpoint, AL - Teller
October 2013 - December 2015
● Assist customers with opening accounts.
● Assist with line of credits.
● Maintain customer accounts and help with disputes.
● Complete basic data entry and administrative duties.
● Use banking software to help clients make financial decisions.
EDUCATION
Carver High School, Birmingham, Alabama -Diploma
2000 - 2004
References can be provided