Customer Service Admitting Representative
Resume:
Janette Alexis-Walton
Diligent and Committed Professional Dedicated to Company Vision, Mission,
and Goals Dedicated to Providing Exceptional Customer Service and Building Strong Client Relationships Valued Team Member Fostering a Supportive Work Atmosphere Seasoned professional with 18 years of industry expertise 13830 Hoover St #C212
Westminster CA 92683
*************@*****.***
EXPERIENCE
College Medical Center, 2776 Pacific Ave, Long Beach, CA, 90806— Unit Secretary
MAR 2019 - PRESENT
As an experienced ED Unit Secretary, I specialize in orchestrating smooth operations within a fast-paced emergency department. With a keen eye for detail and adept organizational skills, I seamlessly coordinate with doctors, nurses, and all medical staff to ensure efficient workflow. Handling incoming calls with professionalism and precision, I swiftly address inquiries and direct communications as needed. Moreover, I proficiently manage the creation of medical record charts and facilitate the seamless transfer and admission of patients, ensuring streamlined processes and optimal patient care.
Navigant Cymetrix, 2875 Michelle # 250, Irvine, CA 92606
— ED Admitting Representative
JAN 2017 - MAR 2019
As an experienced ED Admitting Representative, I specialize in obtaining complete and accurate demographic and financial information from various sources. I proficiently secure signatures for documents, perform pre-certification, credit referrals, and handle deposit collections with precision. Additionally, I ensure Medicare compliance and obtain ABNs when necessary, contributing to efficient admissions processes. St Francis Medical Center, 3630 E Imperial Hwy, Lynwood, CA 90262 — ED Admitting Representative
NOV 2015 - JAN 2017
As an experienced ED Admitting Representative, I specialize in securing accurate demographic and financial details. I efficiently manage document signatures, pre-certification, credit referrals, and deposit collections. I ensure compliance with Medicare regulations and complete ABNs as necessary, ensuring streamlined admissions processes. SKILLS
Hardworking
Detail Oriented
Organized
Team Player
Communicative
Confident
Time Managing
QUALIFICATIONS
Insurance Verification
Medhost- T52 System
ADT Main Frame
HBOC System
Affinity System
Cisco IP Phone
Cerner
First Net
Power Chart
PBX - Operator
MS400
Passport One System
All Insurance Websites
Molina Health (Present day CMC), 2776 Pacific Ave, Long Beach, CA, 90806 Location— ED Admitting Representative DEC 2006 - FEB 2016
As an experienced ED Admitting Representative, I efficiently manage demographic and financial information. I handle document processing, pre-certification, credit referrals, and Medicare compliance with precision, ensuring smooth admissions processes.
EDUCATION
Metropolitan Business College, 1250 N Bellflower Blvd, Long Beach, CA 90815 — Word Processing
AUG 1985 - AUG 1986
Holder of a degree in Word Processing, adept at leveraging advanced software tools to create and manage documents efficiently. Skilled in crafting professional reports, organizing data, and streamlining workflows to enhance productivity. Proficient in utilizing word processing applications to deliver polished and impactful results Compton Adult School, 1104 E 148th St, Compton, CA 90220
— G.E.D
AUG 1979 - JUNE 1982
Earned General Education Development (GED) certificate, demonstrating commitment to academic achievement and readiness for further education or career advancement.
CERTIFICATIONS
Basic Life Support (BLS) -
Knowledge and proficiency in
lifesaving techniques such as
CPR, airway management,
and defibrillation.
Crisis Prevention Institute
(CPI) -
Knowledge and Proficiency in
techniques for de-escalation,
communication, and
intervention, while
responding to challenging
circumstances or crisis
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