Office Administrator Customer Service

*

ZINZISWA MNDISANE

**** *** * ********, *******, Mpumalanga

• 066-***-****

****************@*****.***@gmail.com

• linkedin.com/in/zinziswamndisane/

Office Administrator

Debtors & Creditors Administrator

CAREER OBJECTIVE

• To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Core Competencies and Skills

•Microsoft Office

• Organizational skills

• Communication skills

• Report Writing

•Sage and Vanilla payroll •Relationship Management

• Fast Learner

• Customer Service

• Time Management

PROFESSIONAL EXPERIENCE

SFT Energy- 06/2022 - Present

Debtor’s& Creditor's Administrator

• Generating customer invoices

• Preparing customer statements

• Handling customer inquiries and complaints

• Requesting and Processing of Supplier invoices

• Preparing and Processing month end spreadsheets

• Preparing daily, weekly & monthly payment schedules

• Reconciliation of Customer & Supplier accounts

• Resolving any Customer & Supplier queries

• Following up on outstanding documentation

• Assisting in preparation of monthly management account file/reconciliations

• Ensuring all Supplier accounts are paid and up to date

• Updating of Customer & supplier information where relevant

• Daily receiving and sending out of Proof of Payments

• Daily reading and clearing of e-mails

• Filing of Customer & supplier accounts and reconciliations Rainmaker Insurance Advisors 06/2019-02/2022

Office Administrator

• Answering incoming calls; taking messages and re-directing calls as required.

• Taking minutes, diary management and arranging appointments, booking meeting rooms and conference facilities.

2

• Data capturing (sales figures, commission reports etc.)

• General office management such as ordering stationary.

• Organizing travel and accommodation for staff and senior management when working out of town.

• Providing administrative support to sales reps and senior management.

• Perform administrative duties including report writing, recording of meeting minutes, maintenance of the document management system and safe record keeping using SharePoint.

• Arranging both internal and external events.

• Ensure and monitor compliance according to the FSCA

• Manage email enquiries regarding insurance.

Le Morgan Direct Marketing 02/2019 – 05/2019

Sales Representative

• Present, promote and sell products to existing and prospective customers.

• Perform cost-benefit and needs analysis of existing and prospective customers to meet their needs.

• Establish, develop and maintain positive business and customer relationships.

• Reach out to customer leads through referrals.

• Achieve agreed upon sales targets and outcomes with schedule.

• Coordinate sales efforts with team members and other departments. Folang Clinic (City of Tshwane) 05/2017 – 08/2017

Assistant Administrator Work Integrated Learning

EDUCATION

• National Diploma in Office Management and Technology, Tshwane University of Technology, 2017.

• National Senior Certificate, Pine Ridge Combined School, 2014. REFERENCES

• Charley Mahlangu, Senior Financial Admin, SFT Energy, 012-***-**** / 066-***-****

• Nomphelo Griffiths, Senior Payroll Officer, SFT Energy (Pty) Ltd, 012-***-**** / 073-***-****

• Zamangwane Dlamini, Sales Manager, Le Morgan, 069-***-****

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