Front Desk Office
Resume:
Aman (Amany) Santino
Murfreesboro, TN *****
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Receptionist/Secretary
Gateway Urgent Care - Murfreesboro, TN
May 2023 to October 2023
Greet guests, check guests in. Verify insurance.
Front Office Supervisor
Aimbridge Hospitality-MainStay Suites - Murfreesboro, TN March 2022 to May 2023
Manage front desk agents.
Check guests in/out.
Coordinate housekeeping/sales manager departments for upcoming reservations. Email confirmations for reservations/credit card authorizations. Lab Accessioner
Adecco - Nashville, TN
September 2021 to January 2022
Process covid specimen.
Rack/take processed specimen to proper department. GSA/Front Desk
Hilton Home2 Suites - Murfreesboro, TN
February 2018 to March 2020
Front desk associate. Check guests in and out.
Rep-Patient Access/Registrar
OfficeTeam/R1 RCM - Murfreesboro, TN
August 2018 to August 2019
Registering patients in the ER Department at St. Thomas Rutherford Hospital. Patient Service Representative
Lincare - Nashville, TN
April 2018 to May 2018
Obtaining patients with writing prescriptions for specific services. Warehouse Associate
VIJON - Nashville, TN
January 2018 to March 2018
Pick/Pack and sort various chemical products.
Picker/Packer
Great American Cookies - Nashville, TN
November 2017 to December 2017
Picking/Packing orders for various schools around the country as part of a fund raiser. Representative
Marketing Strategies - Nashville, TN
July 2016 to September 2016
Call customers to conduct surveys on behalf of companies. Hostess/Cashier/Front Dest Receptionist
Pinstripes - Overland Park, KS
October 2015 to February 2016
Responsibilities
Answer the phone, greet/guide incoming guests to different areas of the venue. Make reservations over the phone as well as with guests that come in seeking a reservation. Answer any and all questions. Accomplishments
I gained a lot of knowledge about being a front desk receptionist and how important my job was to the flow of the venue.
Skills Used
Multitasking; being able to put in a reservation on the computer as well as gather information over the phone at the same time. Direct guest to a specific location in the venue. Call Center Representative
Convergys - Olathe, KS
October 2015 to February 2016
Representative on behalf of Time Warner Cable. Setting up payment arrangements, taking payment information, and assisting customers with payment related issues. Hostess/Carryout
Applebee's - Olathe, KS
January 2013 to October 2015
Responsibilities
Greet, seat, direct guests to specific tables. Answer questions that guests had about the menu. Assist guest with entering the venue if necessary.
Accomplishments
Also worked car side/to go which essentially is taking orders over the phone and delivering an order to a guest once they arrive.
Skills Used
Communication, personable, friendliness, understanding and patience. Education
N/A in Communications/Art/Theatre
William Jewell College - Liberty, MO
August 2012 to January 2014
High School Diploma
Lincoln North Star
Skills
• Microsoft Office, Word, Excel. (4 years)
• Customer Service
• Call Center
• Bilingual
• Front Desk
• Guest Services
• Hotel experience
• Hospitality
• Customer service
• Guest services
• Cash register
• Hospital experience
Contact this candidate