Service Worker Environmental

KH

KARINA ISABEL HERNANDEZ

*******************@*****.*** 820-***-****

A hardworking and reliable employee focused on going above and beyond to support the team and serve customers. Trained in greeting customers in a friendly manner and offering top-notch communication, problem solving, and team work abilities. Detail-oriented environmental service worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Also, a flexible hard worker ready to learn and contribute to team success. Furthermore, motivated to continue to learn and grow as a restaurant, cleaner, and associate professional. Fluent in English

Bilingual

Able to lift 30-50 lbs

Interior and exterior cleaning

Bus tables

Team Work

Problem Solving

Bag Merchandise

Garnish dishes and drinks

Quality control

Communication

Food handling

Time management

Cleaning and sterilization

Facility maintenance

Customer service

Collaboration

ABM Industries Minneapolis, MN

Cleaner

07/2021 - Current

My job responsibilities is to keep my assigned floors in clean, functional condition. I need to sanitize frequented areas and equipment using approved supplies. As well as vacuuming carpeted areas and mopping solid surfaces with proper chemical solutions. Also, I remove trash bags, break down boxes and place recyclable materials in designated disposal areas. I restock supplies, replace toiletries, liners and soap. In addition, I perform daily dusting and wall washing. If our clients have any issues we will respond to their request to meet their expectations. Furthermore, I maintained safety protocols through safe handling of equipment and chemicals. Lastly, I created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom. STICHIC Ventura, CA

Store Associate

12/2020 - 01/2021

My job responsibilities were to acknowledge customers, direct customers to merchandise, answer any questions they may have about any products or the store, maintain sales floor appearance, operating cash registers, answer phone calls, handle any customer complaints, and do shipment or take inventory.

Chipotle Mexican Grill Ventura, CA

Crew Member

05/2020 - 01/2021

My job responsibilities were to greet customers upon arrival, take orders as well as repeating them to our customers to ensure they were correct. I was also responsible for a variety of roles such as being a cook in the kitchen, prepping the food, washing dishes, maintaining work area clean, and working in the line serving customers their food, and ringing up our Summary

Skills

Experience

customer purchases.

Las Delicias Ventura, CA

Waitress, Host, Cashier

01/2017 - 04/2017

My job responsibilities were to greet guest and seat customers in a friendly manner. I took orders, delivered food and beverages, made menu recommendations, answered any questions the customers may have, and shared any additional information. I was also responsible for checking on our guests to ensure that they were enjoying their meals and if they had any problems I would try to resolve them to the best of my ability. Vista Real Charter High School Ventura, CA

High School Diploma

06/2019

Ventura College Ventura, CA

Some College (No Degree)

GPA (3.0)

Member (AVID)

Member (Builders Club)

Education and Training

Accomplishments

Activities and Honors

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