Customer Service Phoenix Az
Resume:
Nancy Daignault
Sales and Design
Phoenix, AZ ***28
*******************@***********.***
• Obtain a position with a profitable and creative organization, where my sales experience, customer service skills and relationship-building skills can be utilized to enhance customer and employee satisfaction.
Work Experience
Certified Health Coach
Optavia - Phoenix, AZ
July 2022 to Present
I help people change their habits of health. This helps them level up in their health as well as change their mindset and create healthy habits. Ex. Movement everyday, fueling their bodies ever 2.5 hrs a day. Broker
LenCred, Inc. - Scottsdale, AZ
February 2022 to July 2022
I was on a premium team who ran proprietary software assessments with clients in order to help them obtain loans.
Design Consultant
Floor to Ceiling Carpet One - Fargo, ND
February 2011 to May 2020
• Determine the client's goals and requirements of the project
• Consider how the space will be used and how people function in their spaces
• Sketch preliminary design plans for new construction and remodel
• Specify materials and furnishings, such as lighting, furniture, wall finishes, flooring, and plumbing fixtures
• Prepare final plans, using computer applications
• Create a timeline for the design project and estimate project costs
• Place orders for materials and oversee installing the design elements
• Visit after the project to ensure that the client is satisfied
• On site consulting, measuring and estimating
• Responsible for formulating and executing budgets
• Procure and execute designs with installers and contractors
• Average yearly sales $600,000-$800,000
• Average sales for 2019, $1,000,000
Sales Associate
Chico's - Fargo, ND
2006 to 2011
Time Off Requests and Housekeeping
Radisson Hotel - Fargo, ND
2001 to 2005
• Provided excellent customer service while on the selling floor, fitting room and front end
• Stocked and replenished merchandise when necessary
• Received and processed cash, check and credit payments
• Recommended, selected and helped locate merchandise based on customers' needs and desires
• Assisted customers with closet decluttering
• Styled mannequin designs and managed the store front
• Performed daily store opening, closing and clothing procedures
• Consistently hit personal sales target
Radisson Hotel Fargo, ND 2001-2005
Front Desk/HR Support
• Check guests in and out
• Receive and manage reservations
• Verify guests' payment methods during check-in
• Assign rooms to guests and inform them of any specials offered by the hotel
• Organize transport services for guests and provide those services
• Responsible for accounting processes, including payroll processing, time off requests and housekeeping schedules
• Responsible for all flight crew transportation coming in and out of the hotel Colorist/Stylist
Classic Changes - Roseau, MN
1999 to 2001
• Listening to client needs to determine their preferences
• Describing different hair care products and their benefits
• Shampooing, cutting, coloring and highlighting hair
• Sales for retail products
• Adhering to salon safety and cleanliness standards
• Managing bookings and welcoming clients to store Direct Marketing Sales Consultant
Weekenders - Badger, MN
1994 to 1999
• Clothing expert and national sales manager
• Organized and executed home shows within the Midwest
• Responsible for ordering and delivering merchandise purchased by clients
• Managed a downline of 42 women and supported them in building their business
• #1 sales manager in the organization, within my first year of business
• Received the highest award within the organization, Presidents Award, within my first year of business
• Annual sales, within my first year of business, grossing $1,000.000 Colorist/Stylist
Golden Shears - Roseau, MN
1982 to 1995
• Listening to client needs to determine their preferences
• Describing different hair care products and their benefits
• Shampooing, cutting, coloring and highlighting hair
• Sales for retail products
• Adhering to salon safety and cleanliness standards
• Managing bookings and welcoming clients to store Education
Certification
Scott Lewis School of Design - Minneapolis, MN
1979 to 1981
Some College
University of Montana - Missoula, MT
1976 to 1979
High school diploma or GED
Skills
• Sales Management
• Account Management
• CRM Software
• Upselling (10+ years)
• Negotiation
• Time Management (10+ years)
• Hair Styling (10+ years)
• Business Development (4 years)
• Cold Calling (10+ years)
• Marketing
• Salesforce
• Outside Sales
• Inside Sales
• B2B Sales
• Project Management
• Interior Design (10+ years)
• Customer relationship management
• Relationship management
• Sketchup
• Direct sales (10+ years)
• AutoCAD (1 year)
• Basic math (10+ years)
• Retail sales (10+ years)
• Sales (10+ years)
• Outbound sales
• Customer service (10+ years)
• Phone etiquette (10+ years)
• Microsoft Office (9 years)
• Google Docs (1 year)
• Presentation skills
• Product demos
• Strategic planning
• CAD
Additional Information
Proficient in 2020 Design
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