Dianne Barnes
ABOVE AND BEYOND
Hattiesburg, MS
************@*****.***
My experience varies from breakfast attendant, to front desk clerk, partime laundry, and night auditor. Not only Is my passion hospitality, and I believe that I can be an asset to your company, exercise leadership for your team and an be an example of Success... Above & Beyond! Authorized to work in the US for any employer
Work Experience
Laundry Attendant
DoubleTree by Hilton Biloxi-Biloxi, MS
August 2024 to Present
I'm responsible for washing, cleaning, sorting, and maintaining laundry and the laundry facility. Front Desk Agent/Night Auditor
Fairfield Inn & Suites-Hattiesburg, MS
August 2021 to March 2024
Responsible for making sure front desk duties are completed daily. Greet guests in a professional manner and make reservations in FOSSE. MY job description goes beyond just the front desk. I fill in where I'm needed in All departments. I occasionally help housekeeping with their duties when they are short handed and I work in laundry when needed. I have cross-trained in Breakfast AM attendant. Responsible for setting up breakfast and breaking it down at the scheduled time. Assistant General Manager (AGM)
Super 8 by Wyndham-Jackson, MS
March 2023 to August 2023
Assisted GM with operations of the hotel and filled in when GM was absent. I am also the loyalty champion on property which I'm responsible for responding to property GXP cases and assist the general manager with daily and month reports as well as creating group blocks and rooming lists for scheduled groups Front Desk Supervisor
Avid hotel by IHG-Bentonville, AR
May 2021 to June 2023
Responsible for supervising the frontvdesk and ensuring each person is trained to do their job professionally and proficiently. Assisted management with the Operations of the hotel and corresponded with housekeeping and Laundry regarding room availability and cleanliness Front Desk Clerk
TOWNPLACE SUITES-Bentonville, AR
April 2020 to June 2022
Assisted with the production of the hotel while cross-training with different departments wherever needed.
Front Desk Receptionist
Aloft hotel Tulsa-Tulsa, OK
April 2020 to July 2021
My duties included greeting guests professionally and helping them with their check- in offering the amenities of the hotel to make their stay more comfortable and enjoyable. Education
Some College in Business Management
Hinds Community College - Pearl, MS
Some college in Paralegal Studies
Holmes Community College - Ridgeland, MS
Associate's degree in SERVICE MANAGEMENT
Ashford University - Onlin3
Associate's degree in Service Management
Ashford University
Skills
• Front Desk
• Laundry
• Night Audit
• Administrative Experience
• Event Planning
• Guest Services
• Medical Records
• Cleaning Experience
• Typing
• English
• Microsoft Outlook
• Guest relations
• Communication skills
• Leadership
• Hospitality management
• Organizational skills
• Cash register
• Customer service
• Front desk
• Hospitality
• Restaurant experience
• Hotel experience
• Night audit
• Serving
• Cooking
• Food preparation
Certifications and Licenses
MGS, MERLIN, CHOICE CERTIFIED