Customer Service Office Administrator

Sahar Q. Ahmadi

202-***-**** ***************@*****.***

Office Administration / Interpreter / Customer Service

I present as an accomplished office administrator / interpreter demonstrating exceptional organizational and communication skills. I am an expert linguist in 2 languages and interpreter in 4 languages.

My Skill Sets Include:

· Languages ·Translation · Communication

· Organization · Reporting · Claims

· Teaching · Instruction · Transcription

· Analysis · Scheduling · Planning

· Inventory · Management · Computer & Internet

· Fluent in English & Dari · Understand Pashto and Urdu · Customer Service

ApexTT / VLP Olathe, Kansas

Language Interpreter 2023

As an interpreter, my primary responsibility is to use my knowledge of different languages to help people communicate with one another. Despite the language barriers, as a medical interpreter my job is to bridge the language and culture gap between patients, families, and care providers. My duties include traveling to clients at their schools, hospitals, and doctors offices to assist them in communicating with others. Following my experience as an interpreter with the U.S. Army, I have also conducted 60 hours of training to obtain my Americans Against Language Barriers Certificate in Training.

Afghan Watan, LLC Chantilly, VA

Manager Restaurant / Grocery 2013 – 2014

I oversaw and assisted with all the daily activities including hot/cold meal and salad preparation as well as opening and closing the facility. I managed customer service and was integral in dealing with all customer situations. My additional duties included inventory control, ordering and purchasing. I negotiated agreements with vendors and ensured all deliveries were on time and accurate. I assisted with the hiring and training of employees including preparing weekly schedules, monitoring and evaluating performance, bookkeeping, payroll and cost control. I developed and implemented new sales and marketing strategies to increase business and market share.

Department of the Army Afghanistan

Analytical Linguist 2010 – 2012

During my deployment in Afghanistan with the American Army, I utilized my experience and expertise in Pashto and Dari translation and interpretation. I provided linguistic support for the military and its operations during interviews meetings and conferences as required. My duties included translation and interpretation of written and spoken communications. I also transcribed and analyzed verbal communications during our missions out in the field and assessed battle damage claims.

Nova Academy Alexandria, VA

Lead Teacher 1999 – 2008

I was responsible for the scheduling daily, weekly and monthly for coordination of a variety of activities which facilitated an environment for the students that was creative, safe and fun. I maintained open communication with teachers and parents. Additional duties included tutoring before and after school for students that required additional help with their schoolwork. We hosted summer camps which included differing day to day activities, chaperoning off site field trips, and organizing weeks worth of planning (meals, snacks, games, etc.).

Education

Aalb medical interpreter program: Certificate in Training, June 2023

Strayer University Alexandria: Bachelor of Business Administration, 2009

Washington Lee High School: Diploma, 1998

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