Quality Control Public Safety

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

RICHARD WONDERGEM

Proven leader, high quality standard, director, operator. Critical Thinking Administration and

Management

Active Listening Customer and Personal

Service

Complex Problem Solving Coordination

Judgment and Decision

Making

Speaking

Time Management Monitoring

Active Learning Negotiation

Persuasion Mechanical

Production and

Processing

Instructing

Systems Analysis Systems Evaluation

Public Safety and

Security

Learning Strategies

Management of

Personnel Resources

Management of Financial

Resources

Management of Material

Resources

Service Orientation

Education and Training Building and Construction

Quality Control Analysis Chemistry

Telecommunications Operation Monitoring

Operations Analysis Programming

Troubleshooting Equipment Selection

Repairing Equipment Maintenance

Installation

Owner-operator, Apr 2009 - Current

Rich's Hitches, Cutlerville, MI

Inspect recreational vehicles to diagnose problems and perform necessary adjustment, repair, or overhaul. Locate and repair frayed wiring, broken connections, or incorrect wiring, using ohmmeters, soldering irons, tape, or hand tools.

164 Lichfield Dr. S.W., Cutlerville, MI 49548

********@*****.***

Ph: 616-***-****

Confer with customers, read work orders, or examine vehicles needing repair to determine the nature and extent of damage.

List parts needed, estimate costs, and plan work

procedures, using parts lists, technical manuals, or diagrams.

Repair plumbing or propane gas lines, using caulking compounds and plastic or copper pipe.

Examine or test operation of parts or systems to ensure completeness of repairs.

Chief Engineer, Dec 2016 - Aug 2019

Suburban Inns, Hudsonville, MI

Manage the coordination and overall integration of technical activities in architecture or engineering projects.

Direct, review, or approve project design changes. Confer with management, production, or marketing staff to discuss project specifications or procedures.

Present and explain proposals, reports, or findings to clients.

Develop or implement programs to improve

sustainability or reduce the environmental impacts of engineering or architecture activities or operations. Property Manager, Jul 2009 - Dec 2016

FourLeaf Property Management Inc., Oak Ridge, TN

Collect and deposit money into accounts, disburse

funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Meet with prospective tenants to show properties,

explain terms of occupancy, and provide information about local areas.

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums,

mortgage, taxes, and incurred operating expenses.

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

Act as liaisons between on-site managers or tenants and owners.

Manage and oversee operations, maintenance,

administration, and improvement of commercial,

industrial, or residential properties.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating

costs, or property availability.

Negotiate the sale, lease, or development of property and complete or review appropriate documents and

forms.

Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

Purchase building and maintenance supplies,

equipment, or furniture.

Night Manager, Nov 2000 - Apr 2009

Family Fare, Byron Center, MI

Supervised creation of floor and window displays,

rotating merchandise on a regular basis.

Updated daily and weekly sales reports with current figures prior to submission to upper management.

Interacted with customers, assisting them with

merchandise and purchases.

Led team meetings with associates, crew members,

and counter staff, filling them in on all weekly store promotions and encouraged them to educate

customers on these programs.

Discussed sales goals, promotional programs, and

product marketing strategies with company executives to determine which offerings would be most successful. Carefully noted promotions that were well-received and effective so that they could be altered and used again within the store.

Met regularly with each associate to determine if there were any issues that needed resolution.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales,

inventory-taking, reconciling cash receipts, or in performing services for customers.

Inventory stock and reorder when inventory drops to a specified level.

EDUCATION

Instruct staff on how to handle difficult and complicated sales.

Hire, train, and evaluate personnel in sales or

marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

High School Diploma: General, Mechanical Arts, Skill Center, May 1980

Godwin Heights, Wyoming, MI

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