Travel Advisor Customer Service
Resume:
Andrea L Robinson
Kansas City, MO *****
********************@*****.***
Work Experience
Destination Specialist For Australia, New Zealand and the South Pacific Islands
Down Under Answers
September 2023-May 2024
Assisting travel agents and general public with custom reservations to Australia, New Zealand, and the South Pacific Islands.
Air Desk Specialist
Vantage Deluxe World Travel (defunct company)
March 2023-June 2023
Completed training to be dedicated air specialist for passengers taking luxury cruises and land vacations. The company abruptly ceased operations shortly after training was completed.
Personal Health Coach
Jenny Craig Overland Park, KS -Location closed
December 2022-January 2023
Coached clients with setting weight loss goals, and filling meal orders. Acquired new business as well as reacquired former clients.
Travel Advisor
AAA New Mexico - Albuquerque, NM
August 2022 to November 2022
Travel Advisor to AAA members and non-members, providing services for air, cruise, hotel, rental cars, escorted and independent vacations. Occasional assistance at the front counter with member services.
Wholesale Customer Service Specialist
Pleasant Holidays - Westlake Village, CA
November 2021 to January 2022
Completed extensive training on Pleasant Holidays in-house GDS. Secured travel arrangements for travel agents and individuals. Assisted with directing callers to the proper departments to assist with their travel needs. Unfortunately, An in-house Covid outbreak necessitated my departure.
Certified Nutrition and Wellness Coach
Wellspring School of Allied Health - Kansas City, MO
August 2020 to Present
Completed my internship as a nutrition and wellness coach through Wellspring School of Allied Health. I currently assist friends and family with their nutrition, weight loss, and life goals. I facilitate several social media groups and provide nutrition and wellness tips. I have extensive knowledge of the plant-based lifestyle and am currently increasing my knowledge of Traditional Chinse Medicine Food therapy and the Ayurvedic way of eating.
Independent Travel Consultant
Carlisle Travel - Remote
September 2020 to January 2022
September 2020-2021. Leisure and corporate travel consultant. I currently assist travelers with booking family, individual and group vacations. This includes cruises, adventure travel, and honeymoons. I also book corporate travel. I specialized in Wellness Travel.
Group Travel Specialist
Mission Travel.org - Oregon
August 2014 to November 2016
Secured air transportation for small and large groups for religious organizations to domestic and foreign destinations. Negotiated contracts with major air carriers both domestic and foreign. Secured ground transportation at the destination. Made travel arrangements for individuals.
Volunteer Humanitarian Work
Independent Volunteer – Michoacan, Morelia, Mexico
August 2012 to June 2014
Taught American English on a volunteer basis to Adults and Children. Assisted with kitchen duties as well as distribution of food and clothing to those in need,
Senior Travel Advisor
Shelton Travel Service - Kansas City, MO
October 2003 to August 2012
Sourcing travel providers, such as airlines, and tour companies to book corporate and leisure travel. Booked pre-arranged tours as well as FITs for both individuals and groups. Communicated with travelers to advise them of schedule changes, and cancellations. I distributed all travel documents and helped travelers to be certain they had all required documentation, Performed the same duties for lodging, entertainment reservations, and, daily transportation within the destination cities. Maintained customer files keeping all information confidential
Maintained and distributed necessary travel documents. Assisted with trip cancellations, insurance claims and refunds when necessary.
Education
Pacific College of Pacific of Health Sciences
I have been accepted into the Pacific College of Health Sciences and will begin attending classes in September of 2023. My objective is to obtain my doctorate as an Acupuncturist and Chinese Herbalist.
Student in Emotional Freedom Technique Tapping (EFT Tapping)
Nall Edge Co. - Remote
March 2022 to Present
Certified Nutrition and Wellness Coach in Nutrition and wellness.
Wellspring School of Allied Health in Kansas City - Kansas City, MO
May 2021 to Present
High school diploma in General Studies
Waterloo West High - Waterloo, IA
Seat assignment. Frequent flyer.
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