Customer Service Representative

Attaurius White

***************@*****.*** 843-***-**** Holly Hill, SC

SUMMARY Seeking a Customer Service Representative role, bringing 2 years of direct experience. Excelled at Majorel in troubleshooting, mentoring, and multi-platform support. Demonstrated empathy and exceptional service in customer interactions. WORK EXPERIENCE Beauty Systems Group Spartanburg, SC Picker/Packer Aug 2023 - May 2024

• Ensured precise fulfillment of customer orders by accurately picking and packing a variety of beauty supplies, adhering to quality control standards.

• Executed timely shipment of products, utilizing hand tools and maintaining strict adherence to safety protocols through proper use of PPE. Premier Home Health Holly Hill, SC

Home Aide Jun 2022 - Mar 2024

• Delivered personalized support for essential daily activities, including meal preparation and household maintenance, ensuring client comfort and hygiene.

• Offered empathetic emotional support to enhance client quality of life, establishing trust and a positive rapport.

• Collaborated with healthcare professionals to execute customized care plans, contributing to the holistic well-being of clients. Majorel Greenville, SC

Customer Service Representative Jul 2022 - Aug 2023

• Delivered high-quality customer service, addressing and resolving customer inquiries with a focus on empathy and effective communication.

• Troubleshot a range of mobile products, providing technical assistance and guidance to customers via telephone support.

• Facilitated the onboarding of new team members by providing mentorship and training on customer support protocols and tools.

SKILLS Customer Service • Technical Support • Chat Support • Email Support • Problem Solving • Attention to Detail • Microsoft Office • Google Suite • Team Collaboration • Mentorship

• Communication • Computer Proficiency • Design • Improve • Active Listening • Time Management • Conflict Resolution • Multitasking