Patient Care Case Management
Resume:
Emily Kakolewski-Elliott
Summary
Springfield, MO 65804
************@*****.***
• A fresh perspective. There are a few things as blinding as stereotyping knowingly or unknowingly. Here is my example I wish to clarify: I am a professional nurse with a bachelors degree and 25 years of experience providing excellent service to my patients and employer. Now, please change two words in that sentence to get the full representation/scope of my skills. I am a professional businesswoman with a bachelors degree and 25 years of experience providing/applying service to my clients and employer. Interchanging nurse and patients with business and clients, is the fresh perspective I wish you to apply to my résumé. It is very easy to get stereotyped into just being a nurse, and I would like to change that as nursing is a specialty, but my profession is a businesswoman. Please look at my résumé replacing those two words throughout to attract outside, non-nursing roles, too. If you have a question about my application in this manner, please request an interview and I would be happy to provide general and specific examples for the position you offer in your place of employment. Again, it is just a matter of applying professional business terms to my skills instead of a specific specialization.
• I am interested in doing education/ project management/ services of many various types (Inquire upon interview) and able to do it in different settings: individual, group, and public. I am purposely casting a large net to attract many opportunities to review.
• I am seeking a work/life balanced, long-term job that I can enjoy and securely retire from.
• I have purposely built my career/résumé in spending several years in different roles to understand the overall organization and provide better service to my employer and my clients/patients. I have been successful in this long-term goal.
• Please email me with any inquiries. It is much easier to receive an email or text with specifics, please. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
RN Case Manager
Haven Hospice-Ozark, MO
November 2021 to June 2024
As an BSN-RN case manager, I mange care of the patient- plan of care, maintenance of all education, scheduling, state regulations, due diligence, communication amongst team, and utilization of all of my prior experience -which you can see in my work experience, below. Most importantly are the reviews I have gotten is from my patients. This is priceless. Registered Nurse, Wellness Center July
Citizens Memorial-Bolivar, MO
June 2021 to November 2021
Job Duties
• Provided patient care to six to seven patients- experienced in low to high acuity levels in patients.
• Performed assessments specified to dementia patients with continuous monitoring.
• Collaborated daily with physicians and health care teams to achieve optimum patient care.
• Established strong relations with physicians built on trust and knowledge of patient care.
• Served as mentor, coach and team builder of inexperienced licensed and unlicensed staff.
• Medication administration (use of Pius) and documentation utilizing E-Mar via Meditech computer systems for patient care.
• Documented the patient's plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Provided clear follow up instructions to patients for post- hospitalization.
• Assessed signs and symptoms indicating physiologic and psychosocial changes in the patient's condition-continuously updating patient, family as indicated, and computer charting.
• Supervision of patient care technicians
Registered Nurse Telemetry
Mercy Health Systems-Springfield, MO
August 2018 to May 2021
Job Duties
· Provided patient care to six to seven patients, specializing in cardiac/telemetry population.
· Performed assessments; provided complex intravenous therapy; complex wound care; complex heart rhythms.
· Collaborated daily with physicians and health care teams to achieve optimum patient care.
· Established strong relations with physicians built on trust and knowledge of patient care.
· Coordinated testing in the hospital setting: educating patient, patient preparation for, and post test patient evaluation/care, for cardiac intake, acute MI’s, CHF exacerbations, etc.
· Served as mentor, coach and team builder of inexperienced licensed and unlicensed staff.
· Medication administration (use of Omnicell) and documentation utilizing E-Mar via EPIC system for patient care.
· Documented the patient's plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Ensured all follow up care provided to patients.
· Assessed signs and symptoms indicating physiologic and psychosocial changes in the patient's condition-continuously updating patient, family as indicated, and computer charting.
· Supervision of patient care technicians.
Registered Nurse Med Surg
North Kansas City Hospital-North Kansas City, MO
May 2016 to July 2018
Job Duties
• Provided patient care to six to seven patients- experienced in low to high acuity levels in patients.
• Performed assessments; provided intravenous therapy; complex wound care; monitored various drainage devices.
• Collaborated daily with physicians and health care teams to achieve optimum patient care.
• Established strong relations with physicians built on trust and knowledge of patient care.
• Precept/Orientate new RN/GN to medical/surgical floor.
• Served as mentor, coach and team builder of inexperienced licensed and unlicensed staff.
• Medication administration (use of Omnicell) and documentation utilizing E-Mar via Cerner computer systems for patient care.
• Documented the patient's plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Provided clear follow up instructions to patients for post- hospitalization.
• Assessed signs and symptoms indicating physiologic and psychosocial changes in the patient's condition-continuously updating patient, family as indicated, and computer charting.
• Supervision of patient care technicians
Registered Nurse, MDS Coordinator
Shirkey Nursing and Rehabilitation-Richmond, MO
November 2012 to May 2016
Job Duties:
· Schedule Resident Data assessments for a 187 bed facility, as required by Center for Medicare/Medicaid Services to monitor care every quarter/92 days
· Completion of all Resident Data assessments within 7 days of resident assessment date.
· Monitor Resident care for significant change to create assessments and report care appropriately
· Completion and updating of care plan within 14 days of resident assessment date
· Generate schedule of resident assessments for 2 month time frame
· Lead care plan meeting with interdisciplinary team to discuss resident care and changes in care level provided
· Monitor nursing documentation for completion and accuracy
· Write reports on quality care and measures triggered by resident data assessments to ensure quality assurance
· Ensure correct diagnosis coding for billing
Registered Nurse, Unit Manager
Shirkey Nursing & Rehabilitation-Richmond, MO
November 2011 to November 2012
Job Duties:
• Managing skilled nursing unit of total of 45 bed
• Managed direct staffing responsibilities for 4 charge nurses, 8 CMT’s, and 16 CNA’s. Facility wide coverage for scheduled on-call evenings and weekends, as assigned.
• Mock survey and reviews daily of unit procedures and functioning
• Initiation and administration of intravenous medications
• Monitoring wounds and treatment management
• Ensure staff duties are followed
• Monitor resident care and maintain safety
• Assist charge nurses with treatments and assessments
• Educate nursing aids with nursing care- handwashing, transfers, hygiene, feeding
• Staff audits for direct patient care annually
• Monthly audits for quality assurance and performance improvement based on facility protocol and state procedures
• Weekly meeting monitoring for documentation- Falls; Wound; Behavior/Psychotropics; Weight Program
• Maintaining vaccination record and vaccination administration
• Monitoring lab collection and follow up with physician Registered Nurse, Case Manager
Claridge Insurance Group-Kansas City, MO
March 2009 to August 2011
Job Duties: Iequire upon interview.
Case Manager, Registered Nurse Neurology, and,Parkinson's Clinic Nurse Manager
Cox Health Systems-Springfield, MO
November 2004 to March 2009
I worked as a case manager in ICU for one year, on floor in the hospital doing neurology-stroke intake and post surgical spine surgeries, and as the managing registered nurse in a full team collaboration for the Parkinson's Clinic of the Ozarks.
Registered Nurse, Cardio/Thorasic (post-surgery) Staff Nurse St. John's Hospital
May 2002 to November 2004
Job Duties: Inquire upon interview.
Inquire Upon Interview.
St. John’s Health System-Springfield, MO
Education
Bachelors Degree in Nursing
University of Missouri - Kansas City, MO
September 2009 to December 2010
Associates Degree in Nursing
SBU St. John's School of Nursing - Springfield, MO 2001 to 2003
Associate in Science (AS) in Nursing
Ozark Technical Community College - Springfield, MO 1999 to 2001
Skills
• Nursing
• Medication Administration
• Cerner
• Patient Care
• ICD-10
• Employee Orientation
• Dementia Care
• Hospital Experience
• Medical Coding
• Medical Billing
• Case Management
• Triage
• Nursing administration (3 years)
• Experience Administering Injections
• Medical Records
• Managed Care
• Insurance Verification
• Vital Signs
• Management
• Hospice Care
• Recruiting
• Microsoft Outlook
• Communication skills
• Customer service
• Microsoft Office
• Clinical documentation improvement
• Documentation review
• Acute care
• Healthcare management
• Nurse management
• Medical Office Experience
• ICU Experience
• Critical Care Experience
• CPT Coding
• Communication skills
• Nursing
• Critical care experience
• Hospital experience
• MDS
• EMR systems
• Vital signs
• Epic
• Documentation review
• ICD-9
• Data collection
• ICD coding
• Typing
• Leadership
• Teaching
• Operations management
• Project leadership
• Analysis skills
• Presentation skills
• Project management
• Customer service
• Problem management
• Interviewing
• Quality assurance
• Supervising experience
• Mentoring
• Public relations
• Team management
• Windows
• Phlebotomy
• IV infusion
• IV insertion
Certifications and Licenses
BSN-RN
December 2012 to Present
AED Certification
CPR Certification
BLS Certification
March 2003 to April 2025
March 2003 to Present
March 2003 to Present
Compact State Nurse License
May 2001 to May 2034
RN License
May 2003 to May 2026
LPN
Assessments
Principles of accounting — Proficient
April 2023
Preparing financial records according to federal policies Full results: Proficient
Recruiting — Proficient
April 2023
Managing the candidate sourcing and selection process Full results: Proficient
Attention to detail — Proficient
November 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Protecting patient privacy — Proficient
October 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Legal skills — Proficient
November 2023
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Project timeline management — Proficient
March 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
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