Dental Assistant Customer Service
Resume:
CHRISTAGA
BROOKS
*****************@*****.***
Denham Springs, LA 70706
CONTACT
SKILLS
• Diagnostic Imaging
• Team Collaboration
• Patient Management
• Fluoride Treatments
• Medication Administration
• Remote Office Availability
• Medical Billing and Coding
• Customer Service Excellence
• Insurance Plan Verification
Excellent Written and Oral
Communications
•
• Dental Impressions
• Restorative Procedures
• Oral Surgery
• Equipment Sterilization
• Prophylaxis
• Medical Office Administration
• Leadership and Management
• Epic
• Medical Terminology
• Sealant Application
• Appointment Scheduling
• Insurance Billing
• Endodontic Procedures
Dynamic Lead Dental Assistant with extensive experience at Parker Orthodontics, skilled in diagnostic imaging and team collaboration. Excelled in streamlining operations by training staff on sterilization techniques, managing inventory efficiently, and enhancing patient care through advanced dental procedures. Proven leadership in high- pressure environments, significantly improving patient experience and operational efficiency.
PROFESSIONAL SUMMARY
Aspen Dental, Clinton, Mississippi
Dental Assistant
Bender Dental Associates, Jackson, MS
EXPERIENCE
August 2022 - March 2024
Trained new team members on proper sterilization techniques and infection control protocols.
•
Managed inventory levels of supplies to ensure that all materials were available when needed.
•
Demonstrated proficiency in dental terminology, procedures and equipment to
• ensure patient comfort during treatment.
Facilitated patient flow by scheduling appointments, verifying insurance coverage and collecting payments for services rendered.
•
December 2018 - May 2022
• Assisted the orthodontist during patient examinations and procedures.
• Took and developed dental radiographs (x-rays).
• Prepared and sterilized instruments and equipment.
• Maintained accurate patient records and documentation. July 2018 - December 2018
Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
•
Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
•
Prepared treatment rooms with appropriate instruments before each appointment.
•
August 2022 - Current
Parker Orthodontics, Baton Rouge, LA
Dental Assistant
Lead Dental Assistant
• Preventative Care
• Records Management
• Radiography
Sales Associate
Fashion Beauty Warehouse, Vicksburg, MS
June 2017 - May 2018
• Greeted customers warmly and offered assistance.
• Assisted customers with product selection to ensure customer satisfaction. Operated cash register and POS to handle purchases, refunds, and exchanges
• for customers.
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
•
Associate Degree in Dental Assisting
Antonelli College
Associate of Arts Degree
Hinds Community College
High School Diploma
Vicksburg High School
EDUCATION
June 2018
May 2016
May 2013
CERTIFICATIONS
• CPR/First Aid
• Radiology Permit
Contact this candidate