Customer Service United States
Resume:
Rubi Furo
*** ******** ***, *, ******* Point, WI, 54481, United States
**********@*****.***
Professional Summary
Excellent work performance in both individual and group roles, as well as an excellent attendance record.
Customer service and communication skills are exceptional. With excellent observational, organizational,
and communication skills, Iam meticulous and detail-oriented. Looking for a new, challenging position
where I can put my valuable skill set to good use.
Skills
Childcare + Communication skills
Child Supervision + Cash Handling
Meal planning and preparation * Menu memorization
Reliable transportation + Banquet coordination
Detail-oriented * Organization
Customer service + Employee training
Sale expertise
Education
High School - 2021
Stevens Point Area Senior High - Stevens Point, WI
Work History
Nanny - August, 2022 to Present
Self Employed - Plover, WI
Kept detailed daily records of each child's activities, behaviors, meals, and naps.
Changed diapers, bathed and dressed babies, and prepared bottles and feeding equipment.
Preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting, and sanitizing play areas were
among the light housekeeping duties I performed.
Event Server - August, 2022 to August, 2023
PJ's - SentryWorld - Stevens Point, WI
Created a pleasant event atmosphere by interacting with guests in a friendly manner.
Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.
Folded napkins and prepared silverware sets to ensure an adequate supply for the host station.
Coordinated numerous events such as weddings, reunions, and corporate meetings across several
banquet spaces, ensuring that each client's needs were met.
Maintained a flexible work schedule that included evenings, weekends, and on-call to meet event needs.
Barista - January, 2022 to February, 2023
Starbucks - Stevens Point, WI
Continued to broaden my understanding of coffee styles and varieties.
Prioritized drink requests while managing interruptions.
Made product recommendations based on a thorough understanding of each customer's needs and
preferences.
Kept up with my attendance and punctuality on a regular basis.
Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy
periods.
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