LORI SHAFFER
*** ****** *****, **********, ** ***03 C: 304-***-**** ********.*****@*****.***
PROFESSIONAL SUMMARY
Experienced Analyst highly skilled at administering business needs with efficiency and accuracy. Possess more than
twenty-eight years' experience coordinating operations needs and providing administrative support to improving team
productivity. Seeking Accountant position within a business organization. Motivated Analyst proficient in Microsoft
Office, QuickBooks and GAAP and quick to adapt to new software. Thrive in dynamic and fast-paced environments. Seeking position of increased responsibility with room for advancement.
SKILLS
Excellent multi-tasking ability Technologically adept
Microsoft Office and QuickBooks expertise Adaptive team player
Exceptional organizational skills Energetic work attitude
Data management Accounting skills
WORK HISTORY
Engineering Analyst, 02/2008 to Current
Mountaineer Gas Company – 501 56th Street SE, Charleston, WV 25304
Maintain land record documents; leases, right of ways, deeds and payments. Review the monthly invoices for line
locates and adjust accordingly based on information from the field employees. Track all work orders performed for all
offices around the state and maintain the work order tracking system. Research records internally and at the court
house. Utilize Microsoft Access, Word and Excel daily assigning numbers and logging information for all of the land
documents. Process department invoices and create reports monthly, quarterly and yearly for leases that require
payment.
Gas Systems Operator, 04/1999 to 01/2008
Mountaineer Gas Company
Maintained regulated pressure on two distribution systems by making flow rate and pressure changes to city gate and
district regulator stations. Verified daily usage information for telemetry accounts and loaded into the billing system
for processing. Prepared daily usage estimates and transferred onto an excel spreadsheet. Assisted operations
personnel with telemetry problems by offering computer support. Provided usage histories and projections on request.
Also, generated service orders for customers with gas problems and dispatched orders to appropriate field personnel.
Specialty Billing Clerk, 05/1995 to 03/1999
Mountaineer Gas Company
Responsible for billing and maintaining transportation and excess pressure accounts for sales as well as local
production. Maintained correspondence files, measurement records and billing files for approximately fifteen
hundred accounts. Communicated with customers by telephone and mail assisting them with various questions,
inquiries and problems.
Plant Accounting Clerk, 11/1990 to 04/1995
Mountaineer Gas Company
Assigned work order numbers daily to pending work order requests in order for projects to begin. Monitored the
expenditures for each work order as well as ensured correct classifications existed on all invoices submitted for
payment. Reviewed various division reports and from data generated completed monthly journal entries to be used
for financial reporting. Processed journal entries to unitize completed work orders and made appropriate adjustments
for incorrect classifications of materials.
Accounts Payable Clerk, 01/1989 to 10/1990
Mountaineer Gas Company
Classified and entered approximately three hundred invoices daily for payment. Processed checks for invoices due on
specific dates by having several check runs a month and manually typed checks needed before the next scheduled
check run with proper approval. Monitored all expenditures for the company by ensuring the correct classifications
were assigned on every invoice submitted for payment. Balanced the accounts payable system daily and monthly.
Maintained approximately two thousand vendor files.
Tax Preparer & Bookkeeper, 01/2010 to Current
US Tax & Financial Group – 4855 MacCorkle Avenue, SW, South Charleston, WV 25309
Prepare Income Tax Returns for individuals and companies. Assist with bookkeeping for various companies using
QuickBooks.
Sales Representative, 05/2008 to Current
AVON – Charleston, WV
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security
practices.
Contribute to team success by exceeding team sales goals by 20%.
Identify and qualify customer needs, develop sales strategies and negotiate with clients.
Prepare invoices for billing and collect money from clients in order to pay AVON.
Maintain a significant clientele ensuring their satisfaction and experience through creating a good rapport with
clients.
EDUCATION
MBA: Business, Current
Marshall University Graduate College - South Charleston, WV
Bachelor of Science: Marketing, 2001
West Virginia State University - Institute, WV
Associate of Applied Science: Accounting, 1994
West Virginia State University - Institute, WV