System Architect Business Process
Resume:
KUMARAVEL RATHINAM
Chennai, India
Mobile: +** – 984*******
E-Mail: ************@*****.***
Professional Summary
Over 15+ years of experience in Pega PRPC based solutions and 3+ years of experience in Java/J2EE application development. Strong experience in requirement analysis, design, development, and implementation of Pega business process management solutions for clients in the Healthcare, Insurance, Banking and Finance domains. Proven ability to analyses business problems, identify process gaps and develop innovative solutions to improve the productivity and increase the return on investments and a broad understanding of software technologies and development models, including SCRUM/Agile. Excellent interpersonal, communication, presentation skills and Leadership Qualities.
Technical Skills
Operating Systems
Windows
BPM Tools
Pega PRPC v 8.8.2 and below
PEGA Framework
IIF, CPM
Programming Skills
Java J2EE Servlet/JSP JavaScript HTML CSS XML XSD
RDBMS
Oracle IBM DB2 MS SQL
Tools Utilities
Rally Visio PL/SQL Developer iBatis EditPlus SoapUI
Experience
Tech Mahindra May 2022 – Feb 2024
Wipro Technologies July 2018 to May 2022
WNetwork Consulting Pvt Limited Sep 2016 to Jun 2018
Cognizant Technology Solutions Jun 2011 to Sep 2016
IBM India Private Limited Feb 2010 – May 2011
Virtusa Software Solution Pvt Limited Dec 2006 – Feb 2010
Millennium Software Production India Pvt Limited Oct 2003 – Dec 2006
Certifications
Certified Lead System Architect (CLSAV7, Part-1: Architecture)
Certified Senior System Architect (CSSAV7)
Certified System Architect (CSAV5)
Certified CPM Architect (CCAV6)
Education
BE (ECE) /Madras University/Adhiparasakthi Engineering College.
Professional Experience Summary
Project Name
PDL (Program Direction Letter)
Client
FORD
Role
Team Lead
Team Size
12
Platform & Framework
Pega PRPC v8.8.2
Organization
Tech Mahindra
Description:
The authoritative document that controls the content and changes for vehicle/component programs and communicates that information to downstream areas. PDLs also serve as the foundation of the material supply systems used in Ford assembly plants.
Capture of CRF from PDO tool and validating/identifying Key Stakeholders of the change request.
Raise CRF Requests (from PDO and Manual) and validate stakeholders that need to be notified of changes to take action.
Generate Email triggers from Pega solution to stakeholder with email body content providing direct link to Change Request Form for validation.
Translate PDO Impact analysis data.
Integration with Jira cloud.
Responsibilities:
Worked in Implementation of Minimum Viable Product.
Involved in Creation of the User Profiles for existing Ford users.
Involved in Table Optimization and mapping from the PDO request to JSON
Helped the team to get more information on the requirement from business and helped to work with Integration in JIRA
Project Name
PEGA Data Migration
Client
FENZ – Fire and Emergency New Zealand
Role
Team Lead
Team Size
10
Platform & Framework
Pega PRPC v8.6
Organization
Tech Mahindra
Description:
The evacuation schemes application (EvacsApp) which is currently being developed in the Āwhina Pega platform requires data to be migrated from the current Evacuation Scheme solutions (MPAD/Online Services). The required source data set needs to be harvested from other related data sources to complete the data requirements of the EvacsApp.
Responsibilities:
Worked on Pega Data Migration design and extraction diagram.
Involved to gather the data from the Target source system.
Design to extract the target data using the source data sets.
Worked on Pega User profile creation for the current FENZ Users.
Involved in the code reviews and data migration validation activities
Project Name
Upgrade App
Client
MasterCard
Role
Architect
Team Size
8
Platform & Framework
Pega PRPC v7
Organization
Wipro
Description:
The MasterCard account has been involved in upgrading their existing pega applications from v6.3 to v7.1.8. This involves to changes of application portals and functionalities. The Business Process Management System Team provides these applications as a way to automate forms and related information collection processes for business changes requested by existing and new customers. The goal is to substantially decrease costs and increase customer satisfaction because change requests will be implemented more quickly with far fewer errors.
Responsibilities:
Worked on Upgrade design and strategy towards MasterCard application from v6.3 to v7.1.8
Architectural solutions based upon business requirements.
Architect the technical solution and lead the technical team in development activities.
Assure adherence to the guardrails as well as the original design principles.
Continuously provide knowledge transfer to the extended team.
Assisted in code reviews and application testing activities.
Project Name
GDA
Client
Wells Fargo
Role
Team Lead
Team Size
12
Platform & Framework
Pega PRPC v8
Organization
Wipro
Description:
The Global Delivery Activities (GDA) is the workflow system designed to automate and track the onshore and offshore relevant projects. It has transition and steady state workflows to handle the project transactions and monitor the activities.
Responsibilities:
Involved in developing estimates on related project work
Assist in defining scope and sizing of work
Design architectural solutions based upon business requirements
Collaborate with development and design teams to design architectural requirements
Lead and foster our team partnership while driving for continual improvement of agile-based development process
Involved in enhancing framework, and Interactive UI
Participated extensively in designing application security which involves setting up Access
Groups, Access Roles
Providing technical expertise in troubleshooting issues
Project Name
LME (Localization Management Engine)
Client
CISCO
Role
Module Lead
Team Size
10
Platform & Framework
Pega PRPC v7
Organization
WNetwork
Description:
The objective of LME is to provide a platform for opening request for Globalization and Translation Services (GTS). Projects can be opened on an individual basis. The LME routes your project request to the appropriate team member, transfers files, provides quotes and estimated delivery times, and tracks progress. There is no need to open a purchase order or negotiate directly with vendors as all service fees are completed automatically through departmental cross-charges.
The proposed system will target the following business objectives –
1.Better tracking of request from stake holder requirement to completion stage
2.Optimizing the Quote process from finance governance perspective
3.Optimizing the cross charge process the BU from finance governance perspective
Responsibilities:
Business requirement study and design the project requirements
Preparation of Pega Design Use cases and process flow diagrams
Build framework, and Interactive UI
Conceptualizing and Designing application class structure
Coordinate with team to understand client requirements and to implement the business rule.
Project Name
Customer Direct Renewals
Client
CareFirst
Role
Technical Lead
Team Size
8
Platform & Framework
Pega PRPC v6
Organization
CTS
Description:
The object of this project is to support the Consumer Direct Renewal process through PEGA Business Process Management (BPM) Solution. The system will run the preliminary process on all the eligible members and segregate them based on the outcome of various business rules. The Business users will have option to review the renewal letter and release them as batches for letter generation. There will also be an option for the business user to handle the error scenarios.
Responsibilities:
Business requirement study and design the project requirements
Preparation of Pega Design Use cases and process flow diagrams
Build framework, Interactive UI, Reports and Charts
Conceptualizing and Designing application class structure
Coordinate with onshore team to understand client requirements and to implement the business rules
Project Name
Enhanced Annuity
Client
Lloyds Banking Group
Role
Module Lead
Team Size
6
Platform & Framework
Pega PRPC v5
Organization
CTS
Description:
The Insurance Enhanced Annuity program is tasked with delivering a new enhanced (i.e. underwritten) annuity proposition with the support of a reinsurer, through shared delivery, initially for distribution to intermediaries and Employee Benefit Consultants (EBC) & later via the Direct Sales Force. This Enhanced
Annuity Phase 4 aims to provide the capability to deliver Quote Maintenance functionality through an Individual Pricing Solution (IPS) and integrate IPS with the existing New Business Annuity Process.
Responsibilities:
Analysis the requirement and design the structure
Design Use cases and process flow diagrams
Conceptualizing and Designing application class structure
Involved in help and review of deliverables prepared by team
Project Name
iSuite
Client
AIG
Role
Module Lead
Team Size
12
Platform & Framework
Pega PRPC v5
Organization
CTS
Description:
iSUITE is a Business Rules based workflow and content management application developed to support the strategic and operational objectives of AIG Insurance for the coordination and orchestration of activities related to the Submission, Underwriting, and Issuance processes. Currently it consists of the following defined processes like Submission, Underwriting, Issuance, and Endorsements & Renewals. Integration of iSUITE with the Phoenix underwriting application will afford Phoenix the ability to take advantage of a workflow and content management system designed to meet many of its stated business and technology goals.
Responsibilities:
Designed and developed Phoenix modules.
Coordinate with onshore team to implement the business rules
Involved in defect fixing and deployment.
Involved in unit test scripts review and in the performance tuning of the application.
Involved in defect management activities using QC tool and report generation activities.
Code review of rules for Phoenix module.
Project Name
CMRT
Client
Medco
Role
Team Lead
Team Size
6
Platform & Framework
Pega PRPC v5
Organization
CTS
Description:
Case Management and Resolution Tracking (CMRT) application is being re-platform in Pega 6.1 from the existing legacy application – CRTS. Case Management application mainly deals with creating and processing cases raised by patients or their representatives regarding drug refill issues or shipment issues or patient grievances.
There are 4 types of cases which can be raised by the patient:
Emergency case, Gatekeeper case, Grievance case, Concierge case
All the cases will be created by the CSR (Call Service Representative) and will be processed by the Case worker or Case Manager.
Responsibilities:
Involved in Class structure, rule set design and development.
Coordinate with onshore team to implement the business rules
Involved in unit test scripts review, performance tuning of the application.
Involved in defect management activities using CA tool.
Involved in Code review activities.
Project Name
UK SMART
Client
Marsh
Role
Project Lead
Team Size
4
Platform & Framework
Pega PRPC v5
Organization
IBM
Description:
UK SMART is web-based application that enables the capture of the relevant product exposure /
Benchmarking information that will be presented via MarketConnect to UK insurers, this is one
element of the Strategic Carrier Services Strategy. The current representation of “Brokerage” as
a pure POS proposition is not in line with other models being implemented by other geographies
Within Marsh and Marsh’s competitors, where many such strategies centered on a “Fee for Services” approach. This UK SMART will be a shift towards a “Fees for Services” approach would increase our retention ability for certain client types and a target additional annualized revenue increase of 22m in 2011 has been set for the UK.
Responsibilities:
Designed and developed administration modules.
Coordinate with onshore team to implement the business rules
Involved in production support activities like defect fixing and deployment.
Involved in unit test scripts review and in the performance tuning of the application.
Coordinating with onsite team in fixing defects and getting the clarification from the clients.
Responsible for rule set design, creation and maintenance for all modules
Code review of rules for all modules.
Project Name
PEMSA
Client
Cardiff, NL
Role
Module Lead
Team Size
10
Platform & Framework
Pega PRPC v5
Organization
Virtusa
Description:
PEMSA is a policy administration system used by Cardiff NL, which is build on top of the IIF (Insurance Industry Framework) framework. Cardiff uses PEMSA to create, manage policies and maintain their business lice cycle. PEMSA has major functionalities like Subscription Process, Modify Proposal, after sales with Financial Impact, after sales without financial impact.
Responsibilities:
Issue tracking and creating plan by weekly.
Requirement Clarification with Business
Preparing the High-Level Design document
Involved to fix the issue and provided the technical solution to other team members
Code review
Project Name
BXB
Client
Nasco
Role
Team Lead
Team Size
4
Platform & Framework
Pega PRPC v4
Organization
Virtusa
Description:
The BXB (Blue Exchange Benefits) is the Web based User Interface to view, add, update, and delete Blue Exchange group benefit related information and view group data. The enhancement developed to allow the user to add duplicate benefits and added the new HIPPA codes for Universal Benefits and Service level benefit coverages.
Responsibilities:
Created custom UI to suit customer requirements which were not possible OOTB.
Code review and provided the co-ordination to the offshore team.
Responsible for daily interaction with offshore team.
Responsible for providing weekly status report with client.
Project Name
EFDE Migration
Client
Nasco
Role
Senior Engineer
Team Size
6
Platform & Framework
Pega PRPC v4
Organization
Virtusa
Description:
EFDE Migration project objective is to migrate the Pega application from lower version into higher version. We have successfully upgraded the pega application like eFDE and BXB applications from 4.2 SP5 to 5.3 SP1 versions. Also, we implemented the complicated feature called JMS service for this eFDE application and created new JDBC providers for that. This migration process involves upgrading the 4.2 SP5 version applications into 4.6 and then migrated to 5.3 SP1. Also, the migrated 5.3 version application code has been modified as per the Java performance analyzer tool report.
Responsibilities:
Created PRPC migration approach document.
Taking code backups and migration across environments.
Allocated daily task to team members.
Supported UAT team.
Project Name
Direct Marketing
Client
Cambridge
Role
Senior Developer
Team Size
7
Platform & Framework
Java
Organization
Millennium Software
Description:
This is a web portal contains three modules. Direct marketing, Customer Care and Sales. It is a complete solution for eCRM activities. Direct marketing is used to send customized bulk email campaigns. It enables to manage mailings list as well as the content management. Customer care is used to categories inbound and outbound emails automatically. It is a complete solution for content management. Sales module enables to track the sales activities like schedule, calendar and tasks.
Responsibilities:
Involved in developing direct marketing module using JSP and Servlets.
Developed code for importing contacts from MS-Outlook using JOC tool and signed applets.
Developed code for contacts module using struts.
Involved in developing Interface and Implementations for DAO using iBatis.
Project Name
Content Management
Client
Cambridge
Role
Developer
Team Size
9
Platform & Framework
Java
Organization
Millennium Software
Description:
The objective of this project is to provide a complete solution for content management. It is used to send bulk email campaigns. Also enables managing mailing list, adding list to existing lists.
Responsibilities:
Involved in gathering business requirements in Inception phase.
Design and developed UI using JSP and Servlets.
Involved in design and development of SOAP services using XML, WSDL
Contact this candidate