Customer Service Sales Associate
Resume:
Danielle Nunn
Kinston, NC *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Prior Authorization Representative
Express Scripts-Kinston, NC
December 2023 to Present
I put in Prior Authorizations for medications and or check the statuses on file. I assist callers with any question they may have about their account or get them to where they will be better assisted Call Center Customer Service Representative
Entergy-Kinston, NC
August 2021 to April 2023
I take supervisor calls, assist other agents with their calls, start,stop&move service. Go over bills, put in work orders and notifications to departments in regards of account holders. Help team with logging in and tech issues if possible.
Assembly Worker
GKN Driveline-Roxboro, NC
January 2021 to January 2021
Was laid off recently due to lack of work for the warehouse. Sales Associate
Rainbows clothing store-Durham, NC
September 2019 to December 2019
Assist shoppers when needed with apparel and dressing rooms. Tagging new shipment. Placing clothes back on the racks after being tried on. Sweeping and making sure everything was where it needed to be upon closing the store.
Sales Associate
ARS/Rescue Rooter-Durham, NC
July 2019 to September 2019
I am a sales representative in three Home Depots. I ask and set up appointments for HVAC. Vendor
Premium Retail Services
March 2019 to June 2019
Go to many stores and reset products
Housekeeping
Millenium Hotel-Durham, NC
October 2018 to March 2019
I clean rooms, clean lobby bathrooms, stairs, windows and offices Crew Member
McDonald's-Durham, NC
September 2018 to November 2018
Drinks
fries
register
and cleaning dinning room
Manager
Smashburger-Durham, NC
January 2018 to August 2018
I opened and closed store when needed. Trained new employees. Inventory as well as putting the orders away twice a week. Money and deposit bags.
Sales Associate
Underground by Journeys-Durham, NC
December 2016 to August 2017
I opened and closed the store. Worked stockroom, Worked shipment, Cleaned floor and glass, Put up display, Customer service
Crew
Uptown Airport Group-Morrisville, NC
April 2016 to December 2016
Open and Close, Truck, Make products fresh everyday, Switch over and temperature log, Frying, Dishes and dinning room and also stocking items and helping on both sides crew
Wendys-Raleigh, NC
February 2009 to September 2011
Responsibilities
frontline
Drive thru
The hole
Grill
Open and close
Drop product
Sandwich
Accomplishments
Had regulars that stayed coming and brought people there Skills Used
Good manners and people skills
Education
Bachelor's in Science of Criminal Justice
Colorado Technical University-Online - Colorado Springs, CO March 2017 to Present
GED in GED
Wake Tech - Raleigh, NC
2007 to 2008
Skills
• Cleaning
• Housekeeping
• Time Management
• Sales
• Assembly
• Typing
• Telemarketing
• Cold Calling
• VPN (1 year)
• Customer service
• Communication skills
• Upselling
• Remote Access Software
• Ethernet
• Customer service
• Salesforce
• Sales
• Phone etiquette
• Computer skills
• Customer support
• Communication skills
• Hospitality
• Live chat
• Microsoft Office
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