LOUISE CARRUBBA PO BOX ***
Dauphin Island, AL ***28 816-***-****
WORK EXPERIENCE
IEM- HMGP Specialist II- June 2021 to Present,
Ms. Carrubba has over 15 years experience in FEMA. Her experience includes working knowledge of diverse types of grants including Public Assistance (PA), Individual Assistance (IA), Hazard Mitigation Grant Programs (HMGP), Flood Mitigation Assistance (FMA), Insurance, Closeout and FEMA policy and procedures. She has served as a staff lead (supervisory) for the PA program delivery during Presidential declared emergencies and major disasters providing guidance to field station personnel related to current policies, procedures, and regulations. She also has working knowledge of construction principles from prior insurance adjusting employment and continuing education.
Ms. Carrubba is known for her communication skills and has experience presenting to senior State and Federal leadership.
Analyzed and assisted with the implementation of COR3 Hazard Mitigation 404 applications, which included most re-writes up to $32 million to date. Presently pursuing Program Management Certification.
DAUPHIN ISLAND PROPERTY OWNERS’ ASSOCIATION APRIL 2017 TO 8/19/2020
OFFICE MANAGER Manages Dauphin Island HOA- approximately 3600 residents with 9 Board Members. Develops and maintains website, Constant Contact, monthly meetings, Insurance, maintains accounting and treasurers’ financial reports
Town of Dauphin Island November 2016 to April 2017 ZONING ENFORCEMENT OFFICER Was pertinent in establishing zoning laws, worked closely with Mayor, Building Inspector, Planning and Town Committees. Attended Town Hall meetings
HQ Core Middle Management Program Specialist
FEMA
April 2013 to July 2017
Grade Level: GS 13/3
HQ Core Middle Management Program Specialist
Deputy Infrastructure Branch Director DR 4176
Task Force Lead for DR 4085 PNP’s
Project Specialist for DR 4129
Insurance Specialist for DR 4085
PACL for DR 4223, 4245 and 4255
Served as a staff lead (supervisory) for the PA program delivery during Presidential declared emergencies and major disasters providing guidance to field station personnel related to current policies, procedures, and regulations. In addition: 1) served in a lead program role requiring extensive program decision making ability;
other forms of correspondence related to the Public Assistance Program, development of guidance and training for others in the PA program.
FEMA
October 2011 to April 2013 Kansas City, Missouri US
Grade Level: GS Salary: 68,800 USD
Year Hours per week:
PA Insurance and Mitigation (406) Specialist
Responsible for compliance with the Insurance and Mitigation provisions of the Robert T. Stafford Disaster relief and Emergency Assistance Act. These responsibilities include ensuring that insurance has been obtained and maintained by the applicants who previously received disaster insurance, reducing PA funding for flood losses in the Special Flood Hazard Area, and if appropriate, making reductions from the PA grants when the loss is covered by insurance. Provide technical expertise and training in evaluating insurance related issues. Lead Specialist for NFIP database. Responsible for the review of documentation, correspondence and other materials of an insurance coverage nature or with underwriting implications, to determine compliance with NFIP requirements. Provide insurance program support to regional mapping program efforts and community map adoption process.
Served as a regional representative and attended meetings with state and local officials and members of the general public to explain the insurance related programs and policies. Serve as an Insurance Liaison.
Evaluate proposed mitigation projects for cost effectiveness, technical feasibility, and compliance with statutory, regulatory, and executive order requirements. In addition, ensure that the proposed Hazard Mitigation projects do not cause a negative impact on the facilities operation, surrounding areas, or susceptibility to damage from another hazard.
Deployed to Nebraska for DR 4013 for 45+ days and DR 1980. Deployed to DR 4085 NY as Insurance Task Force Lead
12/2009 – October 2011 Kansas City, Missouri US
Hazard Mitigation Grants Specialist, 301 (404)
Primary: HM Grants Specialist
Provides technical assistance for implementation of the Hazard Mitigation Grant Program (HMGP) consistent with the laws, regulations, policies, and precedents. Assists in the development and evaluation of mitigation projects consistent with State and Local priorities identified in the Multi-Hazard Mitigation Plans.
NEMIS activities required to perform HMGP management include project development, eligibility reviews, project approvals and denials, obligations and financial management, appeals, project monitoring,
project closeouts, and grant closeouts.
Secondary: HM Administrative Specialist Provide administrative and clerical support to the HM
Grants/Planning Group, with a focus on HMGP functions.
Maintain the communications focal point for dissemination and reception of Group communications for HMGP functions. Collect and organize data for the Grants/Planning Group reports.
Prepare, organize, and manage incoming HMGP project files. Maintain consistency of communication with administrative assistants within the Hazard Mitigation Branch. Support administrative workload for applicant briefings and workshops. (Contact Supervisor: Yes, Supervisor's Name: Melissa Janssen)
Parsons-Brinckeroff Disaster Inspections (Alltech, Inc.)
5/2007 - 12/2009
Winchester, Va US
Hours per week: 65
FEMA Ind. Assistance (IA)Housing Inspector
Inspection of homes using government authorized computer- worked independently as well as part of a team
Knowledge of construction, International Building codes, and the ability to properly use the information
Strong customer service skills due to the disaster specific causes
Knowledge of FEMA Independent Assistance housing standards and policies
Analyzed data, reached sound conclusions, made recommendations and provided solutions
Independent Contractor for FEMA with excellent customer feedback
Homeland Security Clearance
(Contact Supervisor: Yes, Supervisor's Name: Tony Reger, Supervisor's Phone: 716-***-****)
Wells Insurance
3/2008 - 9/2008
Lake Placid, FL US
Hours per week: 40
Agent
Sales of all lines of insurance
Received 220 and 440 license #E106688 Ability to resolve customer service issues
Inspection of homes, ability to determine if eligible for insurance
Developed, monitored and coordinated with staff and various insurance carriers regarding insurance regulations and changes.
exclusively trained in NFIP and flood mapping (Contact Supervisor: Yes, Supervisor's Name: Lonnie Wells, Supervisor's Phone: 863-***-****)
Response Insurance
8/2004 - 11/2007
Meridan, CT US
Hours per week: 40
Senior Litigation Specialist
Specialized in litigation files in most Eastern states involving complex files with million dollar case values both for auto, home, medical and flood.
Experience in leadership skills
Pre- trials, trials, arbitration, Home office reports (Contact Supervisor: Yes, Supervisor's Name: Chris Morico,
Supervisor's Phone: 800-***-****)
Safeco Insurance
1/2002 - 12/2004
Farmington, CT US
Hours per week: 50
Senior Claims Adjuster
Specialized in litigation areas for most Eastern states Mentor new employees
Excellent organizational skills
Ability to work independently on projects as well as with team members
Experience in handling severe, high exposure cases Experience in handling complicated coverage analysis issues, which included detailed reporting.
Allstate Insurance
1/1998 - 1/2002
Cheshire, CT US
Hours per week: 50
Senior Claims Adjuster
Specialized in high profile cases Demonstrated motivational skills in conducting thorough
coverage and liability investigations obtain interviews, secure medical and policy records, and other documents related to claim file resolution.
Excellent Customer service skills.
Met with customers face to face to discuss injury claims, did scene investigations
Worked with team to develop and implement new functionality and systems into the service
Member of the Computer Technical Support Team- assisted in developing a new claims system and trained team members to use this. Also responsible for debugging the new system.
AIG Insurance
1/1996 - 1/1998
Farmington, CT US
Hours per week: 50
Senior Claims Adjuster
Determine gaps in existing policies and procedures, and in coordination with Agency Senior management and officials, make recommendations to remove gaps and make policies and procedures more effective.
Ability to handle claims from different states and learn the laws governing them.
Ability to prioritize tasks to get job done efficiently.
Implemented training course for new recruits — speeding profitability.
Customer service orientated Excellent writing skills
Implemented /trained organizational skills to team members
Built strong working relationships with various cross functional groups throughout the company.
Hartford Insurance
1/1986 - 1/1996
Southington, CT US
Hours per week: 50
Mail room processor, Claims Adjuster
Increased responsibility and promotions.
Answered calls from customers and provided solutions.
Provided excellent claims service by concluding prompt and fair settlements of justified claims, while utilizing cost-
containment practices and protecting revenue of premium dollars.
EDUCATION
Frederick College
Emmittsburg, MD US
Associate Degree - 8/2009
60 Semester Hours
Major: Emergency management
GPA: 4 out of 4
Relevant Coursework, Licensures and Certifications: Fema classes
IS 001 Emergency Program Manager, 1 CEU
IS 003 Radiological Emergency Management, 1CEUs
IS 100 Incident Command
IS 120 An Orientation to Community Disaster Exercises 1 CEU
IS 275 EOC Management and Operations, 1999
IS 195 Basic Incident Command System 1 CEU
IS 200 ICS for Single Resources
IS 230 Principles of Emergency Management, 1 CEU
IS 235 Emergency Planning 1 CEU
IS 393 introduction to Mitigation 1 CEU
IS 240 Leadership and Influence .9 CEU
IS 241 Decision Making an Problem Solving 0.8 CEU
IS 242 Effective Communications, 0.8 CEU
IS 244 Developing and Managing Volunteers 1 CEU
IS 275 Role of the Emergency Operations Center (EOC), 1 CEU
IS 393 Introduction to Mitigation, 1 CEU, 2004
IS 546 Continuity of Operation (COOP) Awareness, 0.1 CEU
IS 547 Introduction to Continuity of Operation. 0.5 CEU
IS 700 National Incident Management System 0.3 CEU
IS 00100 Introduction to the Incident Command System .3 CEU
IS 00200 ICS for Single Resources and Initial Action Incidents, .3 CEU
IS 00330 Refresher Course for Radiological Monitors 1 CEU
IS 00547 introduction to Continuity of Operation (COOP) .5 CEU
IS 00702 NIMS Public Information Systems .3 CEU
IS 00703 NIMS Resource Management .4 CEU
IS 00706 NIMS Intrastate Mutual Aid an Introduction, .2 CEU
IS 00800 National Response Plan, 0.3 CEU
IS 22, IS 212,403,393.a,634,632.a,801,802,804,805,807,808,809,810,
812,813,814,821,822,L823 FQS qualified,1900,
Grants Management Certification, BCA training, Professional Development Series
Tunxis Community College
Farmington, CT US
Some College Coursework Completed - 6/2004
24 Semester Hours
Major: Information Systems
GPA: 3.5 out of 4
Middlesex Community College
Meridan, CT US
Certification - 8/2001
Major: Fiber Optics Technician
Minor: Photonics Engineering certification
GPA: 4 out of 4
Three Rivers Community College
New London, CT US
Certification - 8/2001
Major: Photonic Engineering
Minor: Fiber Optics
GPA: 4 out of 4
JOB RELATED TRAINING
Licensed 220, 440 & 520 (All lines agent and Claims Adjuster) in the states of FL, RI, VT, NH & Tx
Emergency Management Associates degree with enrollment at University of MO with plans to finish bachelors degree
Numerous insurance and legal courses
NFIP, all well as all lines of insurance knowledge and sales Numerous Excel, Word, Writing courses taken
LANGUAGES
French
Spoken:
Intermediate
Written:
Novice
Read:
Intermediate
Spanish
Spoken:
Novice
Written:
Novice
Read:
Novice
ADDITIONAL INFORMATION
Tx, CT, VT, RI, NH and, FL state licensed claims adjuster XACTIMATE Certified and trained, RS Means Costwork trained Knowledge of International Building Codes 2003
Ability to handle all Lines of Insurance claims including Homeowners, Liability, Medical, PIP, and NFIP coverage.
Extensive Field work for Homeowner losses and auto/liability/medical claims
Ability to handle complex coverage analysis issues Member of the Waterbury, CT Chamber of Commerce PowerPoint, Excel, Access, Microsoft Word, Outlook Ability to prioritize tasks in fast paced environment
NFIP knowledge with sales and adjuster experience
Grade Level: GS 11-2
Salary: 57,000 USD Per Year
Hours per week: 40