Account Executive Call Center
Resume:
Jenny Cirillo
Bushkill, PA *****
***********@*****.***
Work Experience
Customer Account Executive
Medtronic-Memphis, TN
December 2008 to October 2011
Worked in very fast paced environment; dozens of calls in queue at any given time. Received inbound phone calls and emails from sales reps scheduling surgery for spinal surgeries. On occasion, had to trace surgeries sets from warehouse to hospitals.
Call Center Agent
CBRE/ Siemens-Memphis, TN
May 2005 to December 2008
Formulated work sites in system; received inbound calls taking phone calls for work orders for various sites around the country, i.e. electrical, plumbing, structural, etc. Also took over supervisor phone calls for escalated calls.
Member Services Director
YMCA-Memphis, TN
May 1994 to May 2005
Inputted member payment draft information into computer system, incoming calls for facility information, facility tours, etc.
Education
Associate in Elementary Education
University of Memphis - Memphis, TN
August 1994 to May 1997
Associate
Skills
• Microsoft Word, microsoft office
• Customer service
• Communication skills
• Computer skills
• Sales
Additional Information
I have concentrated the last ten years being a stay at home wife and mother, raising my step-son and my son. Now that our son is of age, I would like to re-enter the work force.
Contact this candidate