Customer Service Data Entry

BW Barbara Williams

Trenton, OH ***** 513-***-**** **********@*****.***

Bold Profile

PROFESSIONAL

SUMMARY

Smart Food Demonstrator known for promoting diverse food products aligned with brand vision. Enthusiastic and personable with excellent track record of performing effectively in busy settings, meeting consumers and gently encouraging purchases.

SKILLS Verbal and written communication

Customer Engagement

Food Preparation

Safety Procedures

Engaging Presentation

Brand Promotion

Product Information

WORK HISTORY FOOD DEMONSTRATOR 07/2023 to CURRENT

Aliance Solution

Assisted in the development of marketing materials for upcoming events and promotions, boosting store traffic.

Increased product sales by creating appealing displays and showcasing benefits of various food items.

Enhanced customer satisfaction by providing engaging and informative food demonstrations.

Provided excellent customer service by answering questions about products, ingredients, and dietary restrictions.

Observed strict health and hygiene procedures to maintain food safety. Set up area for product demonstration neatly and made sure all necessary food and informational materials nearby.

RECEPTIONIST ADMINISTRATOR 03/2015 to 08/2019

Sanctuary Point Nursing and Rehabilitation Fairfield, OH Answered incoming calls, directing clients to individuals addressing specific needs.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression. Handled complaints and questions, and re-directed calls to other team members.

Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow. Acted as first point of contact and set appointments for prospective clients. Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns. PATIENT FINANCIAL COUNSELOR 12/2005 to 03/2015

Premier Health Network Dayton, OH

Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations. Negotiated payment plans with patients, maintaining a high rate of successful payments.

Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.

Developed strong relationships with insurance providers, facilitating prompt resolution of claim issues and disputes.

Reduced hospital bad debt through proactive communication with patients about their financial responsibilities.

Educated patients on available financial assistance programs, guiding them through application processes when needed.

Contributed to departmental goals by consistently meeting or exceeding established performance metrics.

Streamlined insurance verification processes for increased efficiency and reduced errors.

Verified patient insurance eligibility and entered patient information into system.

Processed payments using cash and credit cards, maintaining accurate records of transactions.

EDUCATION Diploma General Studies 05/1968

Talawanda High School, Oxford, OH

Contact this candidate