Independent Contractor Customer Service

Location:

Richmond, VA

Posted:

August 12, 2024

Contact this candidate

Resume:

Jaquan Patrick

Chester, VA *****

*************@*******.***

+1-804-***-****

Work Experience

Independent Contractor/Self Employed

Richmond, VA

January 2021 to Present

Self-Employed/Independent Contractor

Jan 2021 - Current

eCommerce Business Owner:

• Operate an eCommerce business specializing in the purchase and resale of liquidated and discounted goods for profit on various digital platforms.

• Source inventory from multiple channels, ensuring a diverse and profitable product selection.

• Manage all aspects of the online sales process, including product listing, pricing, marketing, and customer service.

• Utilize data analysis to track sales trends and optimize inventory management and pricing strategies.

• Handle logistics, including packaging, shipping, and returns, to ensure a seamless customer experience. Independent Contractor:

• Perform a variety of gigs, including deliveries, pick-ups, and other on-demand tasks, providing flexible services tailored to client needs.

• Assess and accept jobs based on availability and compatibility, ensuring efficient time management and job satisfaction.

• Maintain high standards of professionalism and reliability, delivering quality service across diverse tasks.

• Develop strong problem-solving skills by adapting to different job requirements and overcoming challenges in various roles.

• Build and maintain positive client relationships, fostering repeat business and referrals. Key Skills and Achievements:

• Strong entrepreneurial skills, successfully managing a profitable eCommerce business from sourcing to sales.

• Proficient in digital platforms and online marketing, driving sales and increasing visibility.

• Excellent time management and organizational skills, balancing multiple roles and responsibilities effectively.

• Strong customer service skills, ensuring positive experiences for online buyers and gig clients.

• Adaptable and versatile, capable of handling a wide range of tasks and challenges in the gig economy. Lawn Technician

Weed Man Lawn Care/ The Mosquito Authority-Richmond, VA February 2021 to October 2023

Great, here's a more structured and professional version of your description for the Lawn Technician role at Weedman Lawn Care:

Lawn Technician

Weedman Lawn Care

Aug 2022 – Oct 2023

Key Responsibilities:

• Applied fertilizers and professional treatments to lawns, ensuring optimal health and appearance.

• Treated weeds and managed pest control, following industry best practices and safety guidelines.

• Conducted accurate measurements of lawns to provide precise service quotes and recommendations.

• Performed thorough lawn analyses to identify issues and offer tailored service solutions.

• Engaged with customers, delivering exceptional service and addressing inquiries to ensure customer satisfaction.

Key Skills and Achievements:

• Excellent oral and written communication skills, facilitating clear and effective customer interactions.

• Strong interpersonal skills, fostering positive relationships with clients and team members.

• Advanced problem-solving abilities, adept at diagnosing lawn issues and implementing appropriate solutions.

• Proven time management skills, consistently meeting service deadlines and managing a high volume of appointments.

• Successfully conducted door-to-door sales, increasing customer base and contributing to company growth.

Order Selector

Food lion distribution-Disputanta, VA

December 2017 to January 2021

Picker

Amazon

Dec 2017 – Jan 2021

Key Responsibilities:

• Accurately picked items according to scanner instructions, ensuring each item was correctly selected and placed in a tote.

• Managed the tote filling process, ensuring items were securely packed and then placed the filled totes on the conveyor belt for further processing.

• Performed relabeling tasks, ensuring that products were correctly labeled for inventory and shipment.

• Maintained a clean and organized work area, contributing to overall warehouse efficiency and safety. Key Skills and Achievements:

• Proficient in the use of RF scanners for item selection and inventory management.

• Experienced in relabeling products, ensuring accuracy and compliance with company standards.

• Skilled in operating pallet jacks, enhancing the efficiency of warehouse operations.

• Demonstrated strong organizational abilities, effectively managing work tasks and maintaining order.

• Conducted custodial duties, maintaining cleanliness and contributing to a safe working environment. Merchandiser

Self Employed-Richmond, VA

November 2016 to August 2018

Merchandiser

SPAR Inc.

Nov 2016 – Aug 2018

Key Responsibilities:

• Collaborated with a team member to execute merchandising tasks for clients including Family Dollar, CVS, and other department stores.

• Read and comprehended schematics to accurately set up product displays, ensuring compliance with store layout plans.

• Utilized RF scanners to track inventory, manage stock levels, and verify product placement.

• Ensured that merchandise was attractively displayed and well-organized, enhancing the shopping experience for customers.

• Conducted regular inventory checks and replenished stock as needed, maintaining optimal product availability.

Key Skills and Achievements:

• Gained expertise in reading and implementing merchandising schematics, ensuring precise execution of display plans.

• Proficient in the use of RF scanners for efficient inventory management and product tracking.

• Developed strong organizational skills, maintaining orderly and visually appealing merchandise displays.

• Enhanced attention to detail, ensuring all products were correctly labeled and positioned according to planograms.

• Demonstrated effective teamwork and communication, working closely with colleagues to meet merchandising goals.

General Laborer/Construction

Slurry Pavers-Richmond, VA

June 2016 to November 2016

General Laborer

Slurry Pavers

Jun 2016 – Nov 2016

Key Responsibilities:

• Collaborated with a crack sealing crew to repair and maintain roads, ensuring safe and effective road conditions.

• Utilized a squeegee for the application of sealants, contributing to the durability and longevity of road surfaces.

• Directed traffic by setting up signs, shutting down roads and lanes, and managing traffic flow to ensure the safety of both workers and drivers.

• Prepared roads for repaving by performing necessary pre-repair tasks and coordinating with the team to maintain project timelines.

• Operated DOT vehicles, driving hundreds of miles to various job sites and ensuring compliance with transportation regulations.

Key Skills and Achievements:

• Proficient in road maintenance and repair techniques, with hands-on experience in crack sealing and road preparation.

• Strong ability to follow safety protocols and traffic management procedures, ensuring minimal disruption and maximum safety.

• Effective teamwork and communication skills, collaborating closely with crew members to achieve project goals.

• Demonstrated reliability and commitment, consistently traveling long distances to complete job assignments.

• Adaptability to changing work conditions, maintaining performance despite adverse weather leading to seasonal layoffs.

Cook/Server

KFC-Chesterfield, VA

August 2015 to July 2016

Cook

KFC

Aug 2015 – Jul 2016

Key Responsibilities:

• Prepared and cooked chicken and other menu items according to KFC's quality standards and recipes.

• Ensured food was handled safely and hygienically, adhering to health and safety regulations.

• Served food to customers promptly, maintaining high standards of presentation and customer service.

• Assisted in maintaining a clean and organized kitchen environment, including regular cleaning and sanitizing of work areas.

Key Skills and Achievements:

• Gained extensive experience in food preparation and cooking techniques specific to KFC's menu.

• Developed strong customer service skills, effectively interacting with customers and addressing their needs.

• Enhanced ability to work in a fast-paced environment, managing multiple tasks efficiently.

• Demonstrated teamwork and collaboration, working closely with kitchen and front-of-house staff to ensure smooth operations.

• Adhered to food safety and sanitation protocols, contributing to a safe and clean dining environment. Picker

Amazon-Chester, VA

November 2014 to August 2015

Here's a more structured and professional version of your description for the Picker role at Amazon: Picker

Amazon

Nov 2014 – Aug 2015