Customer Service Sales Representative

LATEEF ZAINAB AJOKE

Address: *, ****** ******, ***** *****, Lekki Lagos State.

Tel: 090********

Gmail: *************@*****.***

PERSONAL DATA:

Date of Birth: 20th May, 1995

Sex: Female

Place of Birth: Lagos

State of Origin: Oyo

Local Govt. Area: Ido

Religion: Islam

OBJECTIVES:

Dedicated and versatile professional with diverse experience in sales, safety, and education. Proven track record of success in:

- Sales: Consistently met and exceeded sales targets as a Sales Representative for a frozen foods store, honing strong communication and customer service skills.

- Safety: Utilized expertise as a Safety Construction Worker for Lagos State Safety Commission to ensure compliance and prevent accidents, demonstrating attention to detail and risk management skills.

- Education: Taught Home Economics in a school setting, showcasing ability to plan, instruct, and assess students, while promoting learning and development.

A strong communicator, team player, and problem solver, with adaptability and continuous learning as core strengths. Seeking to leverage transferable skills and experience to drive success in a new role.

SKILLS:

Equipment Maintenance

Quality Control Procedures

Collaborative Teamwork

Client Service

Customer Service

Interpersonal communication skills

Exceeds sales goals

Customer Relationship Building

Problem-Solving skills

Regulatory Compliance

Customer retention abilities

Product and Service Sales

Good communication skills

Multitasking skills

Technical knowledge

WORK EXPERIENCE:

January 2024

ZEMAH FRESHFOODS AND COLD ROOM - Lagos, Nigeria

Sales representative

- Engage with customers, understand their needs, and provide personalized product recommendations.

- Process sales transactions using a cash register or manual invoicing system.

- Develop and maintain relationships with regular customers, providing exceptional customer service.

- Collaborate with store staff to achieve sales targets, promote products, and maintain store displays.

- Consistently met or exceeded monthly sales targets, achieving increase in sales revenue.

- Developed strong relationships with regular customers, resulting in repeat business and referrals.

- Successfully introduced new products to customers, resulting in increase in sales of those items.

- Demonstrated expertise in frozen food products, providing valuable guidance to customers and colleagues.

- Contributed to maintaining a clean, organized, and welcoming store environment, enhancing customer experience

January 2022 - December 2023

LAGOS STATE SAFETY COMMISSION - Lagos, Nigeria

Construction field inspector

- Conduct regular site inspections to identify potential safety hazards and ensure compliance with safety regulations and protocols.

- Monitor and enforce adherence to personal protective equipment (PPE) usage, fall protection, scaffolding, and other safety measures.

- Inspect equipment and tools to ensure proper maintenance and functionality. - Collaborate with contractors, project managers, and site personnel to address safety concerns and implement corrective measures.

- Develop and implement site-specific safety plans, risk assessments, and method statements.

- Collaborated with contractors to achieve reduction in safety-related project delays.

- Demonstrated expertise in safety regulations, standards, and best practices, providing guidance and support to site personnel.

January 2018 - January 2019

Ifetedo middle school - osun state,NIGERIA

Teacher

- Assessed student progress by administering tests and evaluating projects.

- Advocated for the importance of home economics education in the school system and at parent and teacher meetings.

- Conducted classroom activities to develop student skills in sewing, cooking, interior design and other home economics-related topics.

- Provided guidance to small groups of students on how to plan meals, shop for groceries and use kitchen tools safely.

- Demonstrated proper technique for using various types of equipment including ovens, microwaves and sewing machines.

- Developed and implemented lesson plans to teach students the principles of nutrition, food safety, meal preparation and budgeting.

- Conducted regular assessments to evaluate student progress and identify areas for improvement.

- Created homework assignments and handouts applicable to classroom lesson plans.

EDUCATION AND CERTIFICATES:

December 2017

OGUN STATE INSTITUTE OF TECHNOLOGY IGBESA,OGUN STATE

HND Microbiology

June 2011

MERRY STARS COLLEGE

Ipaja,Lagos

SSCE

HOBBIES & INTEREST:

Reading books

Volunteering

Traveling

Watching sports

Learning new things

Meeting people with new ideologies

AVAILABILITY:

Immediately

Contact this candidate