Ramp Agent Customer Service

Byron M Woods

Overview - Sports Management student going into his second year at Wichita State. Who’s looking to continue my professional career after school in the sports field.

Wichita, KS 67216

317-***-****

**********@*****.***

Linkedin - Feed LinkedIn

EXPERIENCE

WFS RAMP AGENT – Wichita, KS

January 2024 – Present

Responsibilities - My job as a ramp agent, also known as baggage handlers or fleet service agents, perform a variety of tasks to ensure the smooth operation of air travel, answer inquiries, assist passengers with special needs, and resolve complaints. Load and unload luggage and cargo, and transfer cargo to other gates or airlines, while keeping and maintaining safety regulations.

Wichita Sports Forum, Wichita, KS— Sports Coordinator (Intern)

MARCH 2022 - PRESENT

Responsibilities - As the Sports Coordinator at the Wichita Sports Forum, my responsibilities include. Keeping everything sports related maintained, like Volleyball, turf, Basketball courts and more. Another one of my duties is to be able to run all tournaments going on there sports related. From Basketball, Volleyball, Futsal and Corn hole, while being able to maintain parents and keeping control of the environment.

Tilly’s, Wichita Ks — Retail Associate

JULY 2020 - MARCH 2022

Responsibilities - The Retail Associate position at Tilly’s clothing store, is a position that requires patience, the ability to communicate, and good customer service. Retail associates' job is to be able to sell customers on clothing, assist them, and ring them out.

Basketball Training, — Trainer’s Assistant

SEPTEMBER 2021 - AUGUST 2022

Responsibilities - My responsibility was to help with training other athletes, assisting the main basketball trainer with any needs including, helping with workouts and setting them up, Being a test dummy throughout certain drills and more,

EDUCATION

Wichita State University, Wichita, KS — Sports Management

AUGUST 2021 - PRESENT

SKILLS

●Patience

●Customer Service

●Problem Solver

●Team-worker

LANGUAGES

English

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