Administrative Assistant Customer Service
Resume:
Ursula Flores-Araoz Sparrow
Florida, USA
************@*****.***
Responsible and dynamic professional. Decision-making skills, good at teamwork and with initiative. 25 years of experience in purchase processes and services, contract negotiation and vendors management in the mining sector. With a strong legal-logistical profile, great management, negotiation and planning skills. Work Experience
• Compañía Minera Antamina
1999 – to date, Lima-Peru
Drafting of tenders, goods and services acquisition for mining, negotiation and project management. Goods and services purchase analyst
2007 – 2009
Drafting of tenders, search of new suppliers for minor service contracts, service administration and customer service.
Contracts Coordinator
2002 – 2007
Administration and handling of service contracts with Travel Agencies, Hotels and Taxis. Annual market research looking for the best prices and conditions. Administration of Minor Service Contracts for laboratory equipment calibration, goods and services acquisition for Punta Lobitos Port. Logistics Assistant
1999 - 2002
Administrative support to the Logistics Manager, customer service, area administration
• Mobil Oil
1997 – 1999, Lima-Peru
Administrative Assistant
• Muskat, Odessky, Miller & Schuh P.A.
1997, Miami - USA
Legal Assistant
• Cocomar Management
1993 – 1997, Miami - USA
Administrative Assistant
Education
• Business Administration School (ESAN)
Real Estate Certificate
2010, Lima-Peru
• Gerens Graduate School
Quick MBA for non-specialists
2008-2009, Lima-Peru
• Sheridan Vocational Center
Legal Assistant Program certificate
1995-1996, Miami-USA
• Tacna University
Tourist and Hospitality Business Administration Program 1991-1992, Lima-Peru
• British Secretarial Academy
Bilingual Administrative Program
1989-1990, Lima-Peru
Ursula Flores-Araoz Sparrow / 2
Languages
• Spanish: native
• English: advanced
• German: basic
Miscellaneous
• Windows Office
• Elipse
• SAP
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