Customer Service Store Operations
Resume:
Sacramento, CA *****
****************@*****.**
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EDUCATION AND
TRAINING
Marketing Management And
Research
British Columbia Institute of
Technology, Burnaby
April 2022
Interior Design
International Institute of Fashion
Designing, Chandigarh
April 2017
SUMMARY
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
SKILLS
EXPERIENCE
CASHIER
Krush Burger Roseville April 2024 - Current
KULJINDER SINGH
• Stock Management
• Supply Restocking
• Customer Service Management
• Shift Scheduling
• Training and Coaching
• Customer Relations
• Cash Handling
• Opening and Closing Procedures
• Punctuality
• Positive Attitude
• Customer Service
• Team Leadership
• Training and coaching
• POS System
• Heavy Lifting
• Hard-working
• Employee Training
• Sales expertise
• Opening and closing procedures
• Workplace Safety
• Punctual and Reliable
• Flexible Schedule
• Assisted customers over the phone regarding store operations, product information and order placement.
KS
HEAD CASHIER
Lowe's New WestMinster, CO April 2019 - February 2022 CONSTRUCTION FOREMAN
Lanson's Drywall Systems Alamo, British Columbia
• Resolved customer complaints professionally in accordance with company policy.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Collaborated with the management team to determine appropriate staffing levels for peak hours.
• Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
• Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
• Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
• Trained new team members in cash register operation, stock procedures and customer services.
• Inspected construction sites to ensure safety regulations are met.
• Established relationships with suppliers to secure better pricing on materials and services needed for projects.
• Read and followed blueprints when planning and implementing construction phases.
• Provided leadership by motivating crew members while maintaining a safe working environment.
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